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ACER Laptop & Defective USB Ports

 
 
Richard
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      17th Jan 2008
A relative new ACER laptop stopped working with USB hardware. Vista reports,
when a USB device is plugged in, that the device is defective. We have
confirmed that the USB device and drivers are just fine.

I suspect a defective mother board. A reformat of the HD and reinstall of
Vista did not cure the problem. Any suggestions before it goes back to ACER?

Richard


 
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Colin Barnhorst
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      17th Jan 2008
Try installing the Cumulative Update Rollup for USB Core Components and see
if the problems persist. SP1 includes this extensive rollup of usb hotfixes
that MS has developed since rtm and the rollup may address your issues.
See:
http://support.microsoft.com/?kbid=941600

"Richard" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>A relative new ACER laptop stopped working with USB hardware. Vista
>reports, when a USB device is plugged in, that the device is defective. We
>have confirmed that the USB device and drivers are just fine.
>
> I suspect a defective mother board. A reformat of the HD and reinstall of
> Vista did not cure the problem. Any suggestions before it goes back to
> ACER?
>
> Richard
>


 
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acer laptop
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Posts: n/a
 
      1st Apr 2008
recovery disc set

"Richard" wrote:

> A relative new ACER laptop stopped working with USB hardware. Vista reports,
> when a USB device is plugged in, that the device is defective. We have
> confirmed that the USB device and drivers are just fine.
>
> I suspect a defective mother board. A reformat of the HD and reinstall of
> Vista did not cure the problem. Any suggestions before it goes back to ACER?
>
> Richard
>
>
>

 
Reply With Quote
 
acer laptop
Guest
Posts: n/a
 
      1st Apr 2008
recovery disc set

"Richard" wrote:

> A relative new ACER laptop stopped working with USB hardware. Vista reports,
> when a USB device is plugged in, that the device is defective. We have
> confirmed that the USB device and drivers are just fine.
>
> I suspect a defective mother board. A reformat of the HD and reinstall of
> Vista did not cure the problem. Any suggestions before it goes back to ACER?
>
> Richard
>
>
>

 
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