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Accounts Missing from "All Accounts" Group

 
 
DougR
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      22nd Feb 2009
I have two Windows Live accounts that I manage using Outlook Connector in
Outlook 2003. I have been having some problems syncing between Outlook and
Live, so I checked the Send/Receive settings to make sure they were included
in "All Accounts." What I found is that "Personal Folders/Inbox" is the only
folder showing up in the folder tree under "folder options." The Windows
Live accounts do appear in the left hand pane under "Accounts," and each
responds when I check or uncheck "Include the selected account in this
group." That is, the icon shows an "X" or arrows, depending on whether the
account is included. But clicking an account does not display its folder
tree, which should have the account name, and under that an Inbox checkbox
to include in Send/Receive.

Is this normal? I thought each account had a folder tree allowing you to
check off the folders to be included in Send/Receive, but at this point, I
just can't remember. "Personal Folders/Inbox" is all that I see, and I am
unable to uncheck that box. I do have mail delivered to Personal Folders,
but I don't think that should make a difference. If it is not normal, can
someone suggest how to fix it? Thanks.

 
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Diane Poremsky [MVP]
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      22nd Feb 2009
the connector controls the folders you can download, not you.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-(E-Mail Removed)

Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"DougR" <(E-Mail Removed)> wrote in message
news:CFB2B34F-DFF2-4770-BFEF-(E-Mail Removed)...
> I have two Windows Live accounts that I manage using Outlook Connector in
> Outlook 2003. I have been having some problems syncing between Outlook and
> Live, so I checked the Send/Receive settings to make sure they were
> included in "All Accounts." What I found is that "Personal Folders/Inbox"
> is the only folder showing up in the folder tree under "folder options."
> The Windows Live accounts do appear in the left hand pane under
> "Accounts," and each responds when I check or uncheck "Include the
> selected account in this group." That is, the icon shows an "X" or arrows,
> depending on whether the account is included. But clicking an account does
> not display its folder tree, which should have the account name, and under
> that an Inbox checkbox to include in Send/Receive.
>
> Is this normal? I thought each account had a folder tree allowing you to
> check off the folders to be included in Send/Receive, but at this point, I
> just can't remember. "Personal Folders/Inbox" is all that I see, and I am
> unable to uncheck that box. I do have mail delivered to Personal Folders,
> but I don't think that should make a difference. If it is not normal, can
> someone suggest how to fix it? Thanks.


 
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DougR
Guest
Posts: n/a
 
      22nd Feb 2009
I confirmed that this was not the source of my problem (I removed and reset
the account, and the sync problems disappeared). Still, the way the folders
are displayed in the "All Accounts" dialog is different from what I
remembered. I checked another computer, and there the Inbox is displayed
under an icon with the name of the account; on this computer, the Inbox is
displayed under an icon labeled "Personal Folders." Both computers use
Personal Folders as the delivery location for new email. Perhaps it's just
the difference between Outlook 2002 (on the other computer) and Outlook 2003
(on this computer).

"Diane Poremsky [MVP]" <(E-Mail Removed)> wrote in message
news:OuGV$(E-Mail Removed)...
> the connector controls the folders you can download, not you.
>
> --
> Diane Poremsky [MVP - Outlook]
> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
>
> Outlook Tips by email:
> dailytips-subscribe-(E-Mail Removed)
>
> Exchange Messaging Outlook newsletter:
> EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
>
> You can access this newsgroup by visiting
> http://www.microsoft.com/office/comm...s/default.mspx or point your
> newsreader to msnews.microsoft.com.
>
>
> "DougR" <(E-Mail Removed)> wrote in message
> news:CFB2B34F-DFF2-4770-BFEF-(E-Mail Removed)...
>> I have two Windows Live accounts that I manage using Outlook Connector in
>> Outlook 2003. I have been having some problems syncing between Outlook
>> and Live, so I checked the Send/Receive settings to make sure they were
>> included in "All Accounts." What I found is that "Personal Folders/Inbox"
>> is the only folder showing up in the folder tree under "folder options."
>> The Windows Live accounts do appear in the left hand pane under
>> "Accounts," and each responds when I check or uncheck "Include the
>> selected account in this group." That is, the icon shows an "X" or
>> arrows, depending on whether the account is included. But clicking an
>> account does not display its folder tree, which should have the account
>> name, and under that an Inbox checkbox to include in Send/Receive.
>>
>> Is this normal? I thought each account had a folder tree allowing you to
>> check off the folders to be included in Send/Receive, but at this point,
>> I just can't remember. "Personal Folders/Inbox" is all that I see, and I
>> am unable to uncheck that box. I do have mail delivered to Personal
>> Folders, but I don't think that should make a difference. If it is not
>> normal, can someone suggest how to fix it? Thanks.

>

 
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Diane Poremsky [MVP]
Guest
Posts: n/a
 
      23rd Feb 2009
its probably something with outlook 2007 - mine uses my default folder name,
not the acct name.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:
mailto:dailytips-subscribe-(E-Mail Removed)

EMO - a weekly newsletter about Outlook and Exchange:
mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"DougR" <(E-Mail Removed)> wrote in message
news:E66BA500-9205-4F95-847E-(E-Mail Removed)...
> I confirmed that this was not the source of my problem (I removed and
> reset the account, and the sync problems disappeared). Still, the way the
> folders are displayed in the "All Accounts" dialog is different from what
> I remembered. I checked another computer, and there the Inbox is displayed
> under an icon with the name of the account; on this computer, the Inbox is
> displayed under an icon labeled "Personal Folders." Both computers use
> Personal Folders as the delivery location for new email. Perhaps it's just
> the difference between Outlook 2002 (on the other computer) and Outlook
> 2003 (on this computer).
>
> "Diane Poremsky [MVP]" <(E-Mail Removed)> wrote in message
> news:OuGV$(E-Mail Removed)...
>> the connector controls the folders you can download, not you.
>>
>> --
>> Diane Poremsky [MVP - Outlook]
>> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
>> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
>>
>> Outlook Tips by email:
>> dailytips-subscribe-(E-Mail Removed)
>>
>> Exchange Messaging Outlook newsletter:
>> EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>>
>> Outlook Tips: http://www.outlook-tips.net/
>> Outlook & Exchange Solutions Center: http://www.slipstick.com
>>
>> You can access this newsgroup by visiting
>> http://www.microsoft.com/office/comm...s/default.mspx or point
>> your
>> newsreader to msnews.microsoft.com.
>>
>>
>> "DougR" <(E-Mail Removed)> wrote in message
>> news:CFB2B34F-DFF2-4770-BFEF-(E-Mail Removed)...
>>> I have two Windows Live accounts that I manage using Outlook Connector
>>> in Outlook 2003. I have been having some problems syncing between
>>> Outlook and Live, so I checked the Send/Receive settings to make sure
>>> they were included in "All Accounts." What I found is that "Personal
>>> Folders/Inbox" is the only folder showing up in the folder tree under
>>> "folder options." The Windows Live accounts do appear in the left hand
>>> pane under "Accounts," and each responds when I check or uncheck
>>> "Include the selected account in this group." That is, the icon shows an
>>> "X" or arrows, depending on whether the account is included. But
>>> clicking an account does not display its folder tree, which should have
>>> the account name, and under that an Inbox checkbox to include in
>>> Send/Receive.
>>>
>>> Is this normal? I thought each account had a folder tree allowing you to
>>> check off the folders to be included in Send/Receive, but at this point,
>>> I just can't remember. "Personal Folders/Inbox" is all that I see, and I
>>> am unable to uncheck that box. I do have mail delivered to Personal
>>> Folders, but I don't think that should make a difference. If it is not
>>> normal, can someone suggest how to fix it? Thanks.

>>

 
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