I confirmed that this was not the source of my problem (I removed and reset
the account, and the sync problems disappeared). Still, the way the folders
are displayed in the "All Accounts" dialog is different from what I
remembered. I checked another computer, and there the Inbox is displayed
under an icon with the name of the account; on this computer, the Inbox is
displayed under an icon labeled "Personal Folders." Both computers use
Personal Folders as the delivery location for new email. Perhaps it's just
the difference between Outlook 2002 (on the other computer) and Outlook 2003
(on this computer).
"Diane Poremsky [MVP]" <(E-Mail Removed)> wrote in message
news:OuGV$(E-Mail Removed)...
> the connector controls the folders you can download, not you.
>
> --
> Diane Poremsky [MVP - Outlook]
> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
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>
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> "DougR" <(E-Mail Removed)> wrote in message
> news:CFB2B34F-DFF2-4770-BFEF-(E-Mail Removed)...
>> I have two Windows Live accounts that I manage using Outlook Connector in
>> Outlook 2003. I have been having some problems syncing between Outlook
>> and Live, so I checked the Send/Receive settings to make sure they were
>> included in "All Accounts." What I found is that "Personal Folders/Inbox"
>> is the only folder showing up in the folder tree under "folder options."
>> The Windows Live accounts do appear in the left hand pane under
>> "Accounts," and each responds when I check or uncheck "Include the
>> selected account in this group." That is, the icon shows an "X" or
>> arrows, depending on whether the account is included. But clicking an
>> account does not display its folder tree, which should have the account
>> name, and under that an Inbox checkbox to include in Send/Receive.
>>
>> Is this normal? I thought each account had a folder tree allowing you to
>> check off the folders to be included in Send/Receive, but at this point,
>> I just can't remember. "Personal Folders/Inbox" is all that I see, and I
>> am unable to uncheck that box. I do have mail delivered to Personal
>> Folders, but I don't think that should make a difference. If it is not
>> normal, can someone suggest how to fix it? Thanks.
>