An Outlook 2007 user was switched from an Exchange account to simple POP3
access for another mail server. He removed the POP3 account (but not the
data file) and created an IMAP account to the same mail server. There is
now only one account listed on the E-mail tab and two data files (one from
the POP3 setup and holding his email) and one supporting the IMAP account.

The E-mail account does not say "(send from this account by default) and the
"Set as Default" option is greyed out. On the "Data File" tab, the original
"POP3" data file is listed as the default. When I select the data file for
the IMAP account, the "Set as Default" option remains greyed out. Of
course, when I try to remove the first one, it declares that I have to
select a different data file as the default before I can remove it.

Additionally, sent email was being placed in the original "POP3" account's
Sent folder until I overrode the default (<theAccount->Change-> E-mail
Settings->Folders" from the default (first option) to "Choose an existing
folder" (second option) and then clicked on "Sent" in the IMAP account.

I believe I need to set the email account as the default (on the first tab).
If not, either way how can I change the default (email account and/or data
file)?

Any help?

Thanks.
Jon

IMAP folders cannot be set as default.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:
mailto:dailytips-subscribe-(E-Mail Removed)

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"Jon Limmer" <(E-Mail Removed)> wrote in message
news:#(E-Mail Removed)...
> An Outlook 2007 user was switched from an Exchange account to simple POP3
> access for another mail server. He removed the POP3 account (but not the
> data file) and created an IMAP account to the same mail server. There is
> now only one account listed on the E-mail tab and two data files (one from
> the POP3 setup and holding his email) and one supporting the IMAP account.
>
> The E-mail account does not say "(send from this account by default) and
> the "Set as Default" option is greyed out. On the "Data File" tab, the
> original "POP3" data file is listed as the default. When I select the
> data file for the IMAP account, the "Set as Default" option remains greyed
> out. Of course, when I try to remove the first one, it declares that I
> have to select a different data file as the default before I can remove
> it.
>
> Additionally, sent email was being placed in the original "POP3" account's
> Sent folder until I overrode the default (<theAccount->Change-> E-mail
> Settings->Folders" from the default (first option) to "Choose an existing
> folder" (second option) and then clicked on "Sent" in the IMAP account.
>
> I believe I need to set the email account as the default (on the first
> tab). If not, either way how can I change the default (email account
> and/or data file)?
>
> Any help?
>
> Thanks.
> Jon
>

Thanks for the reply. Why is that the case?

Jon

Jon Limmer wrote:
> Thanks for the reply. Why is that the case?
>
> Jon
>
>

Presumably because an IMAP account doesn't "deliver" messages locally,
it mirrors the folders on the IMAP server.

And please quote at least the relevant bits of the post you are replying
to - I had to hunt for the thread to see what you were talking about....
Thank you.

--
Asking a question?
Please tell us the version of the application you are asking about,
your OS, Service Pack level
and the FULL contents of any error message(s)

Because IMAP doesn't support calendar and contacts folders (or notes &
journal) and outlook needs those folders in the default message store.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:
mailto:dailytips-subscribe-(E-Mail Removed)

EMO - a weekly newsletter about Outlook and Exchange:
mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"Jon Limmer" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Thanks for the reply. Why is that the case?
>
> Jon
>