"T-bone" <(E-Mail Removed)> wrote in message
news:KXA_l.356622$(E-Mail Removed)...
> "C.Joseph Drayton" <(E-Mail Removed)> wrote in
> news:h1ekov$uc0$(E-Mail Removed):
>
>> On 6/18/2009 5:22 PM, T-bone wrote:
>>> My daughter was trying to create a profile for her brother, and
>>> apparently deleted hers.
>>> The only accounts that shows up were the new one, and guest.
>>>
>>> So I tried system restore, that is not an option as I get an error
>>> message whenever I try to start it.
>>> So I went into safe mode and low and behold, a password box pops up,
>>> asking for her password.
>>> So here profile shows in safe mode, and both hers and the new one she
>>> created are listed as admin, which I suspect is the problem.
>>> I tried changing the user type for the new account, it wouldn't let me.
>>> The option to delete it is not even there.
>>> So I created another account as admin, then it allowed me to delete the
>>> one she created for her brother, but now I am in the same spot, I can't
>>> change or get rid of the new account I created to get rid of the other
>>> one.
>>>
>>> I rebooted normally, and it didn't ask for a password, started with the
>>> new profile, and her profile once again is nowhere to be seen.
>>> Back to safe mode, once again it asked for her password, and her
>>> profile is there.
>>> I figured I could run sys restore in safe mode but no, same error.
>>>
>>> Any suggestions how to get her profile back up and running ?
>>
>> Hi T-Bone,
>>
>> For some reason your daughters 'original' account has been
>> considered by the system to be the 'administrator' account.
>> In WindowsXP, once you create an additional administrator
>> account the account that the 'system' considers to be the
>> administrator account (ie. your daughters 'original' account
>> is hidden from the log-on screen.
>>
>> If the computer is running XP Pro, at the logon screen,
>> press [CTRL]-[ALT]-[Del] twice and she would then be able to
>> supply her password and log in.
>
> No login screen appears, though I suppose if I put a password on the newly
> created account, it would.
> The login, complete with her original profile, appears in safe mode, but
> not in normal startup.
>
>> The simplest solution, is that once she has done that, have
>> her create a new account for herself with a new name. Once
>> she has done that, she can log in with the account that she
>> created for her brother.
>
> She already can log in to that account, it is in fact the only account
> option.
>
>> once in side of there, have her use Windows Explorer to copy
>> hr existing 'original' profile to her newly created profile.
>> Both profiles will be on the boot drive in the 'Documents
>> and Settings' folder.
>>
>> If she does not see the documents and settings folder on her
>> boot drive, then she needs to change her 'folder' options to
>> show hidden and system files.
>
> I'll give that a shot, thanks for the tips.
> So there is no way to delete another admin account once it is created ?
>
>> I've seen this happen to a number of people who bought floor
>> models from stores and the stores had the machine set up to
>> use the system 'administrator' account. The helpful people
>> at the store renamed the account and didn't bother to let
>> the customer know that they were using the primary system
>> account.
>>
>> Sincerely,
>> C.Joseph Drayton, Ph.D. AS&T
>>
>> CSD Computer Services
>>
>> Web site: http://csdcs.site90.net/
>> E-mail: (E-Mail Removed)
>>
>
It sounds like you have XP home. Safe mode is the only way of accessing the
administrator account in that version. All the other advice about creating
a new account and transferring the profile stands.
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