Hello,

I have a rether complecated scenario. Here it is. I
bought a new Compaq presario earlier in the year which
came with a ASUS cd-s480/AH cd-rom drive. I installed a
Plextor Plexwriter 12/10/32A in addition (I took it out
of my old computer which was running windows 98). I
tried to install the software (Adaptec Create CD 4) that
came with the plextor.

After I installed the Adaptec software I got an error
message on every startup that said the driver was not
compatible and would be disabled. The drives continued
to work, however. I located the "offending" files and
deleted them. Now both the ASUS and Plextor drives do
not appear in "my computer." I don not remember the
names of the two files I deleted.

Can anyone offer any advice?

Thanks

enjolras3 wrote:
> I have a rether complecated scenario. Here it is. I
> bought a new Compaq presario earlier in the year which
> came with a ASUS cd-s480/AH cd-rom drive. I installed a
> Plextor Plexwriter 12/10/32A in addition (I took it out
> of my old computer which was running windows 98). I
> tried to install the software (Adaptec Create CD 4) that
> came with the plextor.
>
> After I installed the Adaptec software I got an error
> message on every startup that said the driver was not
> compatible and would be disabled. The drives continued
> to work, however. I located the "offending" files and
> deleted them. Now both the ASUS and Plextor drives do
> not appear in "my computer." I don not remember the
> names of the two files I deleted.

Old issue. Should have read up on the fact that the old Adaptec Easy CD
Creator was not XP compatible.
Notice that you will need to upgrade the Adaptec software to something XP
ready.

Anyway:

1) Log on with Administrative Privileges

2) Open the Registry Editor:
a) Go to Start then select Run.
b) Type regedit and click OK.

3) Backup you registry by:
a) Highlight My Computer by clicking on it once.
b) Click File (Windows XP) or Registry (Windows 2000), then Export
Registry File.
c) Select export range All; to ensure your entire registry is backed up
completely.
d) Select where you would like to save this backup, name the File, and
Click on the SAVE button.

4) Remove the Upperfilters and Lowerfilters values:
a) Go to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\
{4D36E965-E325-11CE-BFC1-08002BE10318}
b) Highlight this key by left clicking on it once.
c) On the right hand side delete the values Upperfilters and Lowerfilters.

5) Restart your computer.



Or try this:

http://www.dougknox.com/

Select 'Windows Utilities' and scroll down to 'Restore CD/DVD drives to
Windows Explorer.'
Perhaps his utility will do the trick. =)


Microsoft has a few knowledge base articles around this problem:
http://support.microsoft.com/?kbid=315378
http://support.microsoft.com/?kbid=811408


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