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accessing windows update & passport

 
 
Julian Horton
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      22nd Jan 2004
When I try to access windows update I get this messsage
(Thank you for your interest in Windows Update

Windows Update is the online extension of Windows that
helps you get the most out of your computer.

The latest version of Windows Update is available on
computers that are running Microsoft Windows 98, Windows
98 Second Edition, Windows Millennium Edition, Windows
2000 (except Windows 2000 Datacenter Server), Windows XP,
and the Windows Server 2003 family.)
When I try to access hotmail i get this error
(Microsoft® .NET Passport no longer supports the Web
browser version you are using. Please upgrade to a
current Web browser, such as Microsoft Internet Explorer
version 4.0 or later, or Netscape Navigator version 4.08
or later. )
My Internet explorer is updated with the lasted version,
ihave tried to install and reinstalled it, but know luck
 
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PA Bear
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      22nd Jan 2004
Compliments of MVP Mike Burgess:

Several of these are known to cause problems:
1) Zone Alarm Pro [Private Header Info - enabled?]
Reset "Ad Blocking" and "Cookie Control" to "medium"
"Mobile Code Control" = Off

2) Symantec (ISS\NIS)[Enable Browser Privacy - enabled]
Active Content - "Allow All Script To Execute"
Problem: some sites cannot detect the 128 bit encryption
Solution: Completely remove and reinstall NIS.

3) Any "ad blocking" software that blocks "http_referer"
or contains entries that are blocking access to the desired site.

4) HOSTS file that contains entries that are blocking access to the desired
site.

5) Cookie blocking software that are blocking "required" Cookies.

6) Pop-up blockers that are stripping header\url info.

7) WebWasher Standard Filter/URL Filter

8) Make sure the following entry is not corrupt:
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet
Settings]
"User Agent"="Mozilla/4.0 (compatible; MSIE 6.0; Win32)"

Note: "Win32" = Windows 98\ME
Other versions = (compatible; MSIE 6.0; Windows NT 5.0

Also check http://v4.windowsupdate.microsoft.com/troubleshoot/, where you'll
find the same advice.
--
HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

Protect Your PC
http://www.microsoft.com/security/protect/

Julian Horton wrote:
> When I try to access windows update I get this messsage
> (Thank you for your interest in Windows Update
>
> Windows Update is the online extension of Windows that
> helps you get the most out of your computer.
>
> The latest version of Windows Update is available on
> computers that are running Microsoft Windows 98, Windows
> 98 Second Edition, Windows Millennium Edition, Windows
> 2000 (except Windows 2000 Datacenter Server), Windows XP,
> and the Windows Server 2003 family.)
> When I try to access hotmail i get this error
> (Microsoft® .NET Passport no longer supports the Web
> browser version you are using. Please upgrade to a
> current Web browser, such as Microsoft Internet Explorer
> version 4.0 or later, or Netscape Navigator version 4.08
> or later. )
> My Internet explorer is updated with the lasted version,
> ihave tried to install and reinstalled it, but know luck


 
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