I have a couple USB hard drives and have not had this issue before. All of my
drives with the exception of 1 drive works fine. My problem drive is
recognized by the system and displays a drive letter in windows explorer but
it is blue in color as opposed to black like the other drives. When I try to
access the drive it shows no files. I know there are files on the drive
because I have copied files to the drive and when I look at the properties it
shows that there are about 50GB of data on the drive but I cannot see or
access the data. I use this drive as a place to back up data files. This
hasn't been an issue in the past and was trying to figure our if it is a
service pack issue or what the problem might be. In looking in the support
area/Knowledge base I didn't find any informations has anyone else ever faced
this issue?

>I have a couple USB hard drives and have not had this issue before. All of my
>drives with the exception of 1 drive works fine. My problem drive is
>recognized by the system and displays a drive letter in windows explorer but
>it is blue in color as opposed to black like the other drives. When I try to
>access the drive it shows no files. I know there are files on the drive
>because I have copied files to the drive and when I look at the properties it
>shows that there are about 50GB of data on the drive but I cannot see or
>access the data. I use this drive as a place to back up data files. This
>hasn't been an issue in the past and was trying to figure our if it is a
>service pack issue or what the problem might be. In looking in the support
>area/Knowledge base I didn't find any informations has anyone else ever faced
>this issue?

Blue color would be indicative of hidden or compressed drive. Go to
Explorer > Tools > Folder Options > View > scroll down and click show
hidden files and folders, uncheck Hide Protected Operating System
Files. Click OK. See if things show up now.

- Thee Chicago Wolf

I just tried what you suggested. The drive is still blue but it does show
the system volume folder but there is still no access to the drive

"Thee Chicago Wolf" wrote:

> >I have a couple USB hard drives and have not had this issue before. All of my
> >drives with the exception of 1 drive works fine. My problem drive is
> >recognized by the system and displays a drive letter in windows explorer but
> >it is blue in color as opposed to black like the other drives. When I try to
> >access the drive it shows no files. I know there are files on the drive
> >because I have copied files to the drive and when I look at the properties it
> >shows that there are about 50GB of data on the drive but I cannot see or
> >access the data. I use this drive as a place to back up data files. This
> >hasn't been an issue in the past and was trying to figure our if it is a
> >service pack issue or what the problem might be. In looking in the support
> >area/Knowledge base I didn't find any informations has anyone else ever faced
> >this issue?
>
> Blue color would be indicative of hidden or compressed drive. Go to
> Explorer > Tools > Folder Options > View > scroll down and click show
> hidden files and folders, uncheck Hide Protected Operating System
> Files. Click OK. See if things show up now.
>
> - Thee Chicago Wolf
>

>I just tried what you suggested. The drive is still blue but it does show
>the system volume folder but there is still no access to the drive

Ok, try this next. Control Panel > Administrative Tools > Computer
Management > Disk Management. Assign it a new drive letter or see if
it is conflicting with something.

- Thee Chicago Wolf