Hi.
I don't know if I am in the right forum so let me know if not.
We have a customer that has a Dell Optiplex that is 4 years old running
Windows 2000 pro. The drive was giving us the can't access boot drive error
and blue screen. It had three partition, C:. D: and E:. C: was just the boot,
D and E had the system and data directory. We checked for viruses and it had
none. We also made sure that the BIOS had the Virus protection off. The 2000
system worked fine and then just died.
We were able to access the D: and E: using the recovery console using the
2000 CD but not C:.
We got a new hard drive for our customer and we also decided to upgrade to
XP pro. We though we could install XP on the new drive and then put the old
drive in slave mode and then copy the info over. But after we did that and
went to the disk manager it said it could not access the drive and that it
must be formatted.
Outside of taking it to a clean room is there anyway we can get the info off
the drive in XP? If we can see the info in the recovery console shouldn't we
be able to see it in XP?
Thanks for the help, If you need more info please let me know!
Brian Healey
Senior Network Engineer
Mesa Canyon, LLC
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