When my computer starts up, I get the following error message:

"Error: Access violation at 0x7C918FEA (tried to write to 0x01C86A83),
program terminated."

The Event Viewer shows an error with source crypt32. (eight in a row, event 8)

The other remarkable thing in Event Viewer during the same startup is 69
warnings, source MsInstaller, Event 1001 and 1004). I don't know if it is
related to the error.

Any tip on what to do would be appreciated.

Regards,

Hans L

Hans

You need to copy complete Error Reports.

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Hans L wrote:
> When my computer starts up, I get the following error message:
>
> "Error: Access violation at 0x7C918FEA (tried to write to 0x01C86A83),
> program terminated."
>
> The Event Viewer shows an error with source crypt32. (eight in a row,
> event 8)
>
> The other remarkable thing in Event Viewer during the same startup is
> 69 warnings, source MsInstaller, Event 1001 and 1004). I don't know
> if it is related to the error.
>
> Any tip on what to do would be appreciated.
>
> Regards,
>
> Hans L

Gerry, thanks. Did not know about that. Here it is:

-----------------------------
Event Type: Error
Event Source: crypt32
Event Category: None
Event ID: 8
Date: 2/8/2008
Time: 11:59:08 AM
User: N/A
Computer: HANS
Description:
Failed auto update retrieval of third-party root list sequence number from:
<http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>
with error: The specified server cannot perform the requested operation.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
---------------------------------------

No info at the url.

Regards,

Hans L

The MSInstaller warnings were the following:

------------------------------
Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1004
Date: 2/8/2008
Time: 11:57:46 AM
User: HANS\Owner
Computer: HANS
Description:
Detection of product '{364EC092-93CF-4DDC-9D7A-7278452028E0}', feature
'QuickCam', component '{B52C7B4D-F46F-438C-ADF2-05A138C57757}' failed. The
resource 'HKEY_CURRENT_USER\Software\Logitech\QuickCam10\DesktopShortcutKey'
does not exist.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
--------------------------------

Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1001
Date: 2/8/2008
Time: 11:57:46 AM
User: HANS\Owner
Computer: HANS
Description:
Detection of product '{364EC092-93CF-4DDC-9D7A-7278452028E0}', feature
'QuickCam' failed during request for component
'{C207503F-9631-4AF6-8CD2-D11260DBA3C5}'

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
---------------------------------------

Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1004
Date: 2/8/2008
Time: 11:58:34 AM
User: HANS\Owner
Computer: HANS
Description:
Detection of product '{5C82DAE5-6EB0-4374-9254-BE3319BA4E82}', feature
'Phone', component '{98916693-F0B5-4923-8BC6-1F0E6A883411}' failed. The
resource 'HKEY_CURRENT_USER\Software\Skype\Phone\FE_label' does not exist.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
-----------------------------------------

Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1001
Date: 2/8/2008
Time: 11:58:34 AM
User: HANS\Owner
Computer: HANS
Description:
Detection of product '{5C82DAE5-6EB0-4374-9254-BE3319BA4E82}', feature
'Phone' failed during request for component
'{57FF4446-590E-4894-AE39-D55928DBDE01}'

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
--------------------------------------

I don't think they have anything to do with the error, but I am not sure.

Regards,

Hans L

Hans

http://www.eventid.net/display.asp?e...rypt32&phase=1

Are you up to date installing Windows updates?

I will look at your second post tomorrow.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Hans L wrote:
> Gerry, thanks. Did not know about that. Here it is:
>
> -----------------------------
> Event Type: Error
> Event Source: crypt32
> Event Category: None
> Event ID: 8
> Date: 2/8/2008
> Time: 11:59:08 AM
> User: N/A
> Computer: HANS
> Description:
> Failed auto update retrieval of third-party root list sequence number
> from:
> <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>
> with error: The specified server cannot perform the requested
> operation.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> ---------------------------------------
>
> No info at the url.
>
> Regards,
>
> Hans L

Gerry, when I wrote "No info at the url. ", I meant
"http://go.microsoft.com/fwlink/events.asp".

I did not see right away that there was another url:

http://www.download.windowsupdate.co...uthrootseq.txt

which lead to "1401C842986A9A37D7". Now, I have, of course, no idea what to
do with this id number :-(

I found an answer of sourts here:
http://www.jsifaq.com/SF/Tips/Tip.aspx?id=6573

Same as yours: "Are you up to date installing Windows updates?"

the answer to that is that I should, since I have automatic downloads of
Windows componenents, but I will check just in case.

Now, I restarted my computer, adn I did not get this error message, so
perhaps it was simply a connectivity issue?

I got the same warnings for msInstaller, though.

I have printed your url reference and will look at it.

Thanks!

Hans L
In any event,

"Gerry" wrote:

> Are you up to date installing Windows updates?

Are "root certificates" updates with Windows Automatic Updates?

Hans L

Hans

Yes. There was a Roots Update with the January updates.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Hans L wrote:
> "Gerry" wrote:
>
>> Are you up to date installing Windows updates?
>
> Are "root certificates" updates with Windows Automatic Updates?
>
> Hans L