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Access Call To Outlook Express Not Working w/SP2

 
 
IC_Clearly
Guest
Posts: n/a
 
      26th Apr 2005
I have an Access 2000 program that sends reports out via Outlook Express.
Access actually calls up OE and sends the Access report as either HTML or
RTF (we determine which ahead of time). This is working at 10 or our
locations. We just installed SP2 at one of the locations and it no longer
works. We have disabled the security settins in OE that might block
attachements, but something else is going on. When Access attempts to send
the report we no longer even see OE called up (which we do at the other
locations).

Is there something in SP2 that would prevent Acess 2K from sending the
report to Outlook Express??

Thanks.

--
IC


 
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Jim Pickering
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Posts: n/a
 
      27th Apr 2005
Is Outlook Express your default mail program? Try re-registering it as the
default and see if that fixes it:

Go to Start | Run and type the following:

"C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE" /reg
(Check the path to msimn.exe to make sure that is correct)

Make certain to include the quotations marks and the space between the
ending quotation mark and the slash.

Then open Internet Explorer and go to Tools\Internet Options\Programs and
set OE as the default mail (and news) program.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6

Please deliver feedback to the newsgroup, so that others can be helped. No
one gets paid to help here, and the response rate from those that are helped
is less than 4-5%. If that were how medical advancements were made we would
all have died years ago. Thanks.



"IC_Clearly" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>I have an Access 2000 program that sends reports out via Outlook Express.
> Access actually calls up OE and sends the Access report as either HTML or
> RTF (we determine which ahead of time). This is working at 10 or our
> locations. We just installed SP2 at one of the locations and it no longer
> works. We have disabled the security settins in OE that might block
> attachements, but something else is going on. When Access attempts to
> send
> the report we no longer even see OE called up (which we do at the other
> locations).
>
> Is there something in SP2 that would prevent Acess 2K from sending the
> report to Outlook Express??
>
> Thanks.
>
> --
> IC
>
>


 
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TC
Guest
Posts: n/a
 
      27th Apr 2005
Hard to say, without seeing some code.

Show the line that should (but doesn't) start OE.

Turn error-handling OFF (On Error GoTo 0) immediately before that line,
so the error (if any) is displayed at that point.

HTH,
TC

 
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Michael Santovec
Guest
Posts: n/a
 
      27th Apr 2005
Did you also uncheck the security setting to in OE to Warn me if other applications try to
send mail?

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"IC_Clearly" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>I have an Access 2000 program that sends reports out via Outlook Express.
> Access actually calls up OE and sends the Access report as either HTML or
> RTF (we determine which ahead of time). This is working at 10 or our
> locations. We just installed SP2 at one of the locations and it no longer
> works. We have disabled the security settins in OE that might block
> attachements, but something else is going on. When Access attempts to send
> the report we no longer even see OE called up (which we do at the other
> locations).
>
> Is there something in SP2 that would prevent Acess 2K from sending the
> report to Outlook Express??
>
> Thanks.
>
> --
> IC
>
>



 
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Frank Saunders, MS-MVP, IE/OE
Guest
Posts: n/a
 
      27th Apr 2005
"IC_Clearly" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)
> I have an Access 2000 program that sends reports out via Outlook Express.
> Access actually calls up OE and sends the Access report as either HTML or
> RTF (we determine which ahead of time). This is working at 10 or our
> locations. We just installed SP2 at one of the locations and it no longer
> works. We have disabled the security settins in OE that might block
> attachements, but something else is going on. When Access attempts to
> send
> the report we no longer even see OE called up (which we do at the other
> locations).
>
> Is there something in SP2 that would prevent Acess 2K from sending the
> report to Outlook Express??
>
> Thanks.


"It no longer works" doesn't tell us much.
Exactly what happens?
Often SP2 has problems if spyware was already installed on a machine:
First eliminate any spyware.
What You Should Know About Spyware
http://www.microsoft.com/athome/secu...ssoftware.mspx

CAUTION!!!!! Removing some spyware can damage the Winsock stack. Before
you try to remove spyware, download a copy of LSP-Fix - a free program to
repair damaged Winsock 2 stacks (all Windows versions)
http://www.cexx.org/lspfix.htm
Winsockfix for W95, W98, ME, NT, 2000, XP
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here: http://www.tacktech.com/display.cfm?ttid=257
WinXP:
Get WinSockxpFix
http://www.spychecker.com/program/winsockxpfix.html
How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/kb/299357
In WinXP SP2: You can fix Winsock by going to Start | Run and typing
CMD
In the command window type
netsh winsock reset

See
Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/data/tshoot.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/sec...t/default.aspx
http://defendingyourmachine.blogspot.com/


 
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IC_Clearly
Guest
Posts: n/a
 
      28th Apr 2005
Jim,

I tried your suggestion -- no luck. I did find that this machine has setup
a hotmail account w/MSN and it was an option at Internet Explorer
Tools\Internet Options\Programs. But, it was not selected as the default.
I have posted a couple of screen shots of the error messages, if this might
help. Go to http://mynet11.tripod.com/accesserror.htm.

Here are several ideas on what might be causing this:

1. MSN Hotmail account (I have seen where MSN Hotmail may be a problem in
blocking access to Outlook, so maybe OE as well?)

2. AVG antivirus program (I have not uninstalled, but I have turned off
several monitors but not sure a complete uninstall might be in order).

3. Office service packs not up to date (I am attempting to do this remotely
and do not have the Office disk at the site and am reluctant to install the
updates without the disks there).

4. XP SP2 (I have just added all the updates)

Whatever it is, OE is just not getting the call from Access. By the way, we
are using the standard email feature from Access in the code.

Thanks.

IC


"Jim Pickering" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
> Is Outlook Express your default mail program? Try re-registering it as

the
> default and see if that fixes it:
>
> Go to Start | Run and type the following:
>
> "C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE" /reg
> (Check the path to msimn.exe to make sure that is correct)
>
> Make certain to include the quotations marks and the space between the
> ending quotation mark and the slash.
>
> Then open Internet Explorer and go to Tools\Internet Options\Programs and
> set OE as the default mail (and news) program.
> --
> Jim Pickering, MVP, Outlook Express
>

https://mvp.support.microsoft.com/pr...8-1171988A62D6
>
> Please deliver feedback to the newsgroup, so that others can be helped. No
> one gets paid to help here, and the response rate from those that are

helped
> is less than 4-5%. If that were how medical advancements were made we

would
> all have died years ago. Thanks.
>
>
>
> "IC_Clearly" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> >I have an Access 2000 program that sends reports out via Outlook Express.
> > Access actually calls up OE and sends the Access report as either HTML

or
> > RTF (we determine which ahead of time). This is working at 10 or our
> > locations. We just installed SP2 at one of the locations and it no

longer
> > works. We have disabled the security settins in OE that might block
> > attachements, but something else is going on. When Access attempts to
> > send
> > the report we no longer even see OE called up (which we do at the other
> > locations).
> >
> > Is there something in SP2 that would prevent Acess 2K from sending the
> > report to Outlook Express??
> >
> > Thanks.
> >
> > --
> > IC
> >
> >

>



 
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IC_Clearly
Guest
Posts: n/a
 
      28th Apr 2005
TC,

See reply to Jim Pickering.

Thanks.

IC

"TC" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Hard to say, without seeing some code.
>
> Show the line that should (but doesn't) start OE.
>
> Turn error-handling OFF (On Error GoTo 0) immediately before that line,
> so the error (if any) is displayed at that point.
>
> HTH,
> TC
>



 
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IC_Clearly
Guest
Posts: n/a
 
      28th Apr 2005
Michael,

Yes, this was done. I have run into that issue before and in those
instances OE did get the call and the Send box appears and gives us an
error. In this case, OE never gets the call. See error messages at
http://mynet11.tripod.com/accesserror.htm.

Thanks.

--
IC


"Michael Santovec" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
> Did you also uncheck the security setting to in OE to Warn me if other

applications try to
> send mail?
>
> --
>
> Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm
>
>
> "IC_Clearly" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> >I have an Access 2000 program that sends reports out via Outlook Express.
> > Access actually calls up OE and sends the Access report as either HTML

or
> > RTF (we determine which ahead of time). This is working at 10 or our
> > locations. We just installed SP2 at one of the locations and it no

longer
> > works. We have disabled the security settins in OE that might block
> > attachements, but something else is going on. When Access attempts to

send
> > the report we no longer even see OE called up (which we do at the other
> > locations).
> >
> > Is there something in SP2 that would prevent Acess 2K from sending the
> > report to Outlook Express??
> >
> > Thanks.
> >
> > --
> > IC
> >
> >

>
>



 
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IC_Clearly
Guest
Posts: n/a
 
      28th Apr 2005
Frank,

See comments below.................


"Frank Saunders, MS-MVP, IE/OE" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> "IC_Clearly" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)
> > I have an Access 2000 program that sends reports out via Outlook

Express.
> > Access actually calls up OE and sends the Access report as either HTML

or
> > RTF (we determine which ahead of time). This is working at 10 or our
> > locations. We just installed SP2 at one of the locations and it no

longer
> > works. We have disabled the security settins in OE that might block
> > attachements, but something else is going on. When Access attempts to
> > send
> > the report we no longer even see OE called up (which we do at the other
> > locations).
> >
> > Is there something in SP2 that would prevent Acess 2K from sending the
> > report to Outlook Express??
> >
> > Thanks.

>
> "It no longer works" doesn't tell us much.
> Exactly what happens?


OE never gets the call. See error message at
http://mynet11.tripod.com/accesserror.htm.

> Often SP2 has problems if spyware was already installed on a machine:
> First eliminate any spyware.
> What You Should Know About Spyware
> http://www.microsoft.com/athome/secu...ssoftware.mspx



AdAware is run daily on the machine. By the way, this is a new machine. It
has not been on the net more than a few days and it has AVG antivirus (which
might be a sourece of the problem).

>
> CAUTION!!!!! Removing some spyware can damage the Winsock stack. Before
> you try to remove spyware, download a copy of LSP-Fix - a free program to
> repair damaged Winsock 2 stacks (all Windows versions)
> http://www.cexx.org/lspfix.htm
> Winsockfix for W95, W98, ME, NT, 2000, XP
> http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
> Directions here: http://www.tacktech.com/display.cfm?ttid=257
> WinXP:
> Get WinSockxpFix
> http://www.spychecker.com/program/winsockxpfix.html
> How to Reset Internet Protocol (TCP/IP) in Windows XP
> http://support.microsoft.com/kb/299357
> In WinXP SP2: You can fix Winsock by going to Start | Run and typing
> CMD
> In the command window type
> netsh winsock reset
>
> See
> Help with Hijackware
> http://aumha.org/a/parasite.htm
> http://aumha.org/a/quickfix.htm
> http://aumha.net/viewtopic.php?t=5878
> http://mvps.org/winhelp2002/unwanted.htm
> http://inetexplorer.mvps.org/data/prevention.htm
> http://inetexplorer.mvps.org/data/tshoot.htm
> http://www.mvps.org/sramesh2k/Malware_Defence.htm
> http://defendingyourmachine.blogspot.com
>
> --
> Frank Saunders, MS-MVP, IE/OE
> Please respond in Newsgroup only. Do not send email
> http://www.fjsmjs.com
> Protect your PC
> http://www.microsoft.com./athome/sec...t/default.aspx
> http://defendingyourmachine.blogspot.com/
>
>



 
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Jim Pickering
Guest
Posts: n/a
 
      28th Apr 2005
What version of the .NET framework do you have installed? See if the info
at this link gives any help:
http://www.eggheadcafe.com/ng/micros...s.formscoding/

Are you saying the *only* account is a Hotmail account? If so, you may be
running into a problem with WebDAV extensions, particularly a proxy server.
Server doesn't support WebDAV extensions.
http://www.rfc-editor.org/rfc/rfc2518.txt

--
Jim Pickering

"IC_Clearly" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Jim,
>
> I tried your suggestion -- no luck. I did find that this machine has
> setup
> a hotmail account w/MSN and it was an option at Internet Explorer
> Tools\Internet Options\Programs. But, it was not selected as the default.
> I have posted a couple of screen shots of the error messages, if this
> might
> help. Go to http://mynet11.tripod.com/accesserror.htm.
>
> Here are several ideas on what might be causing this:
>
> 1. MSN Hotmail account (I have seen where MSN Hotmail may be a problem in
> blocking access to Outlook, so maybe OE as well?)
>
> 2. AVG antivirus program (I have not uninstalled, but I have turned off
> several monitors but not sure a complete uninstall might be in order).
>
> 3. Office service packs not up to date (I am attempting to do this
> remotely
> and do not have the Office disk at the site and am reluctant to install
> the
> updates without the disks there).
>
> 4. XP SP2 (I have just added all the updates)
>
> Whatever it is, OE is just not getting the call from Access. By the way,
> we
> are using the standard email feature from Access in the code.
>
> Thanks.
>
> IC
>
>
> "Jim Pickering" <(E-Mail Removed)> wrote in message
> news:%(E-Mail Removed)...
>> Is Outlook Express your default mail program? Try re-registering it as

> the
>> default and see if that fixes it:
>>
>> Go to Start | Run and type the following:
>>
>> "C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE" /reg
>> (Check the path to msimn.exe to make sure that is correct)
>>
>> Make certain to include the quotations marks and the space between the
>> ending quotation mark and the slash.
>>
>> Then open Internet Explorer and go to Tools\Internet Options\Programs and
>> set OE as the default mail (and news) program.
>> --
>> Jim Pickering, MVP, Outlook Express
>>

> https://mvp.support.microsoft.com/pr...8-1171988A62D6
>>
>> Please deliver feedback to the newsgroup, so that others can be helped.
>> No
>> one gets paid to help here, and the response rate from those that are

> helped
>> is less than 4-5%. If that were how medical advancements were made we

> would
>> all have died years ago. Thanks.
>>
>>
>>
>> "IC_Clearly" <(E-Mail Removed)> wrote in message
>> news:(E-Mail Removed)...
>> >I have an Access 2000 program that sends reports out via Outlook
>> >Express.
>> > Access actually calls up OE and sends the Access report as either HTML

> or
>> > RTF (we determine which ahead of time). This is working at 10 or our
>> > locations. We just installed SP2 at one of the locations and it no

> longer
>> > works. We have disabled the security settins in OE that might block
>> > attachements, but something else is going on. When Access attempts to
>> > send
>> > the report we no longer even see OE called up (which we do at the other
>> > locations).
>> >
>> > Is there something in SP2 that would prevent Acess 2K from sending the
>> > report to Outlook Express??
>> >
>> > Thanks.
>> >
>> > --
>> > IC
>> >
>> >

>>

>
>


 
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