I tried to install Windows Media Player 11. It made it about 87% of the way
through then reported a failure, the link shows the solution as:
Windows Media Player Error Message Help You've encountered error message
80004005 while using Windows Media Player. The following information might
help you troubleshoot the issue.

Cannot complete setup
There was a problem migrating your playlists or accessing your library
content because the current folder permission settings blocked access to the
\All Users folder.

To resolve this problem, do the following:

Log on to your computer as an administrator or a member of the
Administrator's group.

Click Start, click Run, type CMD.EXE, and then click OK.

Type cacls.exe "%ALLUSERSPROFILE%\Documents" /G BUILTIN\Administrators:F,
and then press ENTER.

At the prompt Are you sure (Y/N)?, press Y.

Type cacls.exe "%ALLUSERSPROFILE%\Documents" /G System:F, and then press
ENTER.

At the prompt Are you sure (Y/N)?, press Y.

Type cacls.exe "%ALLUSERSPROFILE%\Documents" /G BUILTIN\Users:R, and then
press ENTER.

At the prompt Are you sure (Y/N)?, press Y.

Try installing Windows Media Player again.

The above appears clear enough but not being very technical I can't get it
to work. I did as instructed clicked run and CMD.EXE which takes me to
C:\Documents and Settings (that may be the problem if I am in the wrong
place). I tried calcs.exe etc. as above and it returns a message calcs.exe is
not recognized as an internal or external command, operable program or batch
file. I am sure that there is a simple solution but can someone please
spell out what I should do. Thanks.

Hi P3318,

The problem could be that you are keying in the same typo at the command
prompt as you are keying in in your post. The command is CACLS.EXE not
CALCS.EXE



Regards,

--
Patti MacLeod
Microsoft MVP - Windows Shell/User


"P3318" wrote:

> I tried to install Windows Media Player 11. It made it about 87% of the way
> through then reported a failure, the link shows the solution as:
> Windows Media Player Error Message Help You've encountered error message
> 80004005 while using Windows Media Player. The following information might
> help you troubleshoot the issue.
>
> Cannot complete setup
> There was a problem migrating your playlists or accessing your library
> content because the current folder permission settings blocked access to the
> \All Users folder.
>
> To resolve this problem, do the following:
>
> Log on to your computer as an administrator or a member of the
> Administrator's group.
>
> Click Start, click Run, type CMD.EXE, and then click OK.
>
> Type cacls.exe "%ALLUSERSPROFILE%\Documents" /G BUILTIN\Administrators:F,
> and then press ENTER.
>
> At the prompt Are you sure (Y/N)?, press Y.
>
> Type cacls.exe "%ALLUSERSPROFILE%\Documents" /G System:F, and then press
> ENTER.
>
> At the prompt Are you sure (Y/N)?, press Y.
>
> Type cacls.exe "%ALLUSERSPROFILE%\Documents" /G BUILTIN\Users:R, and then
> press ENTER.
>
> At the prompt Are you sure (Y/N)?, press Y.
>
> Try installing Windows Media Player again.
>
> The above appears clear enough but not being very technical I can't get it
> to work. I did as instructed clicked run and CMD.EXE which takes me to
> C:\Documents and Settings (that may be the problem if I am in the wrong
> place). I tried calcs.exe etc. as above and it returns a message calcs.exe is
> not recognized as an internal or external command, operable program or batch
> file. I am sure that there is a simple solution but can someone please
> spell out what I should do. Thanks.

Yes, it looks as if you could well be right so thanks for the answer. I have
had another go and checked what I was typing in, it did produce a different
result but unfortunately it still didn't resolve the problem.

This time it responded with the system cannot find the path specified so
perhaps I am still doing something wrong.

I have had another go, it looks like I wasn't being careful enough before in
also making sure that I had the spaces in as well. This time it went through
all three stages and ended with
processed dir: C:\Documents and Settings\All Users\Documents
I then ran the installation again but it failed and sent me back to the same
Windows Media Player Error Message help page. I still wonder if I am
starting in the right place with C:\Documents and Settings\Paul