I'm having a problem with Outlook 2003 / Exchange 2003. When sending
calendar appointments, the recipients are receiving them as regular emails
instead of normal meeting requests where they can click Accept, Tenative, or
Decline. This is happening to some users while others are receiving calendar
requests normally.

Anyone know why some users are receiving them as regular emails only?

Thanks.

Hi Jking,

We are having the same issue with Outlook. Have you managed to find a
response yet to this? It seems Users have some not all meeting requests come
through as standard e-mails and not requests.

If anyone could help it would save alot of time searching around! Cheers

"JKing" wrote:

> I'm having a problem with Outlook 2003 / Exchange 2003. When sending
> calendar appointments, the recipients are receiving them as regular emails
> instead of normal meeting requests where they can click Accept, Tenative, or
> Decline. This is happening to some users while others are receiving calendar
> requests normally.
>
> Anyone know why some users are receiving them as regular emails only?
>
> Thanks.

Nope, I'm still having the same issues. I called MS tech support and he
offered some suggestions, but I'm still having the same issue. One of the
suggestions he offered was to go to each person having the problem and blow
away their Outlook profile, rename some files, and recreate the profile
without any add-ons. This has to be done at the sender's PC as well as the
recipient's. I have not tried this method yet as some of the recipients are
outside the company.

"PTS" wrote:

> Hi Jking,
>
> We are having the same issue with Outlook. Have you managed to find a
> response yet to this? It seems Users have some not all meeting requests come
> through as standard e-mails and not requests.
>
> If anyone could help it would save alot of time searching around! Cheers
>
> "JKing" wrote:
>
> > I'm having a problem with Outlook 2003 / Exchange 2003. When sending
> > calendar appointments, the recipients are receiving them as regular emails
> > instead of normal meeting requests where they can click Accept, Tenative, or
> > Decline. This is happening to some users while others are receiving calendar
> > requests normally.
> >
> > Anyone know why some users are receiving them as regular emails only?
> >
> > Thanks.

In what format are the messages being received? Something along the way
might be changing them to plain text. That's where I'd look first.

--
Bill R MVP
"JKing" <(E-Mail Removed)> wrote in message
news:BCC126C3-E871-4F83-BA87-(E-Mail Removed)...
> Nope, I'm still having the same issues. I called MS tech support and he
> offered some suggestions, but I'm still having the same issue. One of the
> suggestions he offered was to go to each person having the problem and
> blow
> away their Outlook profile, rename some files, and recreate the profile
> without any add-ons. This has to be done at the sender's PC as well as
> the
> recipient's. I have not tried this method yet as some of the recipients
> are
> outside the company.
>
> "PTS" wrote:
>
>> Hi Jking,
>>
>> We are having the same issue with Outlook. Have you managed to find a
>> response yet to this? It seems Users have some not all meeting requests
>> come
>> through as standard e-mails and not requests.
>>
>> If anyone could help it would save alot of time searching around! Cheers
>>
>> "JKing" wrote:
>>
>> > I'm having a problem with Outlook 2003 / Exchange 2003. When sending
>> > calendar appointments, the recipients are receiving them as regular
>> > emails
>> > instead of normal meeting requests where they can click Accept,
>> > Tenative, or
>> > Decline. This is happening to some users while others are receiving
>> > calendar
>> > requests normally.
>> >
>> > Anyone know why some users are receiving them as regular emails only?
>> >
>> > Thanks.

Thanks for the reply Jking,

I have created a new POST on this subject to try and get a few more people
looking to resolve it. As it is a real problem for me. I shall let you know
if I find a solution.

With regards to what MS are telling you; I am not too sure what they are
trying to achive with that.

Have you tried moving the meeting request away from the Inbox as in my
testing this sometimes then gives you the options to accept/decline. Could
always try starting Outlook with the switch /resetfolders in case something
is corrupted within the inbox location. Also i have read about deleting
Normal.dot to see if this resolves it. More switches can be found at:

http://www.petri.co.il/outlook_2003_...e_switches.htm

I think the problem with this issue is its all hit and miss. Are we looking
at an issue with the client or the external sender?

Thanks

"JKing" wrote:

> Nope, I'm still having the same issues. I called MS tech support and he
> offered some suggestions, but I'm still having the same issue. One of the
> suggestions he offered was to go to each person having the problem and blow
> away their Outlook profile, rename some files, and recreate the profile
> without any add-ons. This has to be done at the sender's PC as well as the
> recipient's. I have not tried this method yet as some of the recipients are
> outside the company.
>
> "PTS" wrote:
>
> > Hi Jking,
> >
> > We are having the same issue with Outlook. Have you managed to find a
> > response yet to this? It seems Users have some not all meeting requests come
> > through as standard e-mails and not requests.
> >
> > If anyone could help it would save alot of time searching around! Cheers
> >
> > "JKing" wrote:
> >
> > > I'm having a problem with Outlook 2003 / Exchange 2003. When sending
> > > calendar appointments, the recipients are receiving them as regular emails
> > > instead of normal meeting requests where they can click Accept, Tenative, or
> > > Decline. This is happening to some users while others are receiving calendar
> > > requests normally.
> > >
> > > Anyone know why some users are receiving them as regular emails only?
> > >
> > > Thanks.

Hi Bill,

Thanks for the update. Can you please tell me what format the messages
should be in then? Rich Text or HTML?

Thanks

"BillR [MVP]" wrote:

> In what format are the messages being received? Something along the way
> might be changing them to plain text. That's where I'd look first.
>
> --
> Bill R MVP
> "JKing" <(E-Mail Removed)> wrote in message
> news:BCC126C3-E871-4F83-BA87-(E-Mail Removed)...
> > Nope, I'm still having the same issues. I called MS tech support and he
> > offered some suggestions, but I'm still having the same issue. One of the
> > suggestions he offered was to go to each person having the problem and
> > blow
> > away their Outlook profile, rename some files, and recreate the profile
> > without any add-ons. This has to be done at the sender's PC as well as
> > the
> > recipient's. I have not tried this method yet as some of the recipients
> > are
> > outside the company.
> >
> > "PTS" wrote:
> >
> >> Hi Jking,
> >>
> >> We are having the same issue with Outlook. Have you managed to find a
> >> response yet to this? It seems Users have some not all meeting requests
> >> come
> >> through as standard e-mails and not requests.
> >>
> >> If anyone could help it would save alot of time searching around! Cheers
> >>
> >> "JKing" wrote:
> >>
> >> > I'm having a problem with Outlook 2003 / Exchange 2003. When sending
> >> > calendar appointments, the recipients are receiving them as regular
> >> > emails
> >> > instead of normal meeting requests where they can click Accept,
> >> > Tenative, or
> >> > Decline. This is happening to some users while others are receiving
> >> > calendar
> >> > requests normally.
> >> >
> >> > Anyone know why some users are receiving them as regular emails only?
> >> >
> >> > Thanks.
>
>

Thanks PTS for your replies. It's nice to know that someone else out there
is having the same problem I am. It's driving me crazy as well as some of
our users, with the President being one of them.

Hit and miss is a perfect way of describing this issue. It happened again
just yesterday when the President's secretary sent a meeting request to the
President and he received it as a standard text email. Then it will work
fine for about a week and it'll crop back up again. Quite frustrating.

Thanks for the link and for your suggestions.

"PTS" wrote:

> Thanks for the reply Jking,
>
> I have created a new POST on this subject to try and get a few more people
> looking to resolve it. As it is a real problem for me. I shall let you know
> if I find a solution.
>
> With regards to what MS are telling you; I am not too sure what they are
> trying to achive with that.
>
> Have you tried moving the meeting request away from the Inbox as in my
> testing this sometimes then gives you the options to accept/decline. Could
> always try starting Outlook with the switch /resetfolders in case something
> is corrupted within the inbox location. Also i have read about deleting
> Normal.dot to see if this resolves it. More switches can be found at:
>
> http://www.petri.co.il/outlook_2003_...e_switches.htm
>
> I think the problem with this issue is its all hit and miss. Are we looking
> at an issue with the client or the external sender?
>
> Thanks
>
> "JKing" wrote:
>
> > Nope, I'm still having the same issues. I called MS tech support and he
> > offered some suggestions, but I'm still having the same issue. One of the
> > suggestions he offered was to go to each person having the problem and blow
> > away their Outlook profile, rename some files, and recreate the profile
> > without any add-ons. This has to be done at the sender's PC as well as the
> > recipient's. I have not tried this method yet as some of the recipients are
> > outside the company.
> >
> > "PTS" wrote:
> >
> > > Hi Jking,
> > >
> > > We are having the same issue with Outlook. Have you managed to find a
> > > response yet to this? It seems Users have some not all meeting requests come
> > > through as standard e-mails and not requests.
> > >
> > > If anyone could help it would save alot of time searching around! Cheers
> > >
> > > "JKing" wrote:
> > >
> > > > I'm having a problem with Outlook 2003 / Exchange 2003. When sending
> > > > calendar appointments, the recipients are receiving them as regular emails
> > > > instead of normal meeting requests where they can click Accept, Tenative, or
> > > > Decline. This is happening to some users while others are receiving calendar
> > > > requests normally.
> > > >
> > > > Anyone know why some users are receiving them as regular emails only?
> > > >
> > > > Thanks.

Hi Bill,

I have just been looking into the format of e-mails and it is set to HTML.
But from my understanding of Outlook a meeting request is not in the same
format as to creating standard e-mails?

I shall do some further testing and let you know.

Cheers

"PTS" wrote:

> Hi Bill,
>
> Thanks for the update. Can you please tell me what format the messages
> should be in then? Rich Text or HTML?
>
> Thanks
>
> "BillR [MVP]" wrote:
>
> > In what format are the messages being received? Something along the way
> > might be changing them to plain text. That's where I'd look first.
> >
> > --
> > Bill R MVP
> > "JKing" <(E-Mail Removed)> wrote in message
> > news:BCC126C3-E871-4F83-BA87-(E-Mail Removed)...
> > > Nope, I'm still having the same issues. I called MS tech support and he
> > > offered some suggestions, but I'm still having the same issue. One of the
> > > suggestions he offered was to go to each person having the problem and
> > > blow
> > > away their Outlook profile, rename some files, and recreate the profile
> > > without any add-ons. This has to be done at the sender's PC as well as
> > > the
> > > recipient's. I have not tried this method yet as some of the recipients
> > > are
> > > outside the company.
> > >
> > > "PTS" wrote:
> > >
> > >> Hi Jking,
> > >>
> > >> We are having the same issue with Outlook. Have you managed to find a
> > >> response yet to this? It seems Users have some not all meeting requests
> > >> come
> > >> through as standard e-mails and not requests.
> > >>
> > >> If anyone could help it would save alot of time searching around! Cheers
> > >>
> > >> "JKing" wrote:
> > >>
> > >> > I'm having a problem with Outlook 2003 / Exchange 2003. When sending
> > >> > calendar appointments, the recipients are receiving them as regular
> > >> > emails
> > >> > instead of normal meeting requests where they can click Accept,
> > >> > Tenative, or
> > >> > Decline. This is happening to some users while others are receiving
> > >> > calendar
> > >> > requests normally.
> > >> >
> > >> > Anyone know why some users are receiving them as regular emails only?
> > >> >
> > >> > Thanks.
> >
> >

I'll look into this as well.

Thanks.

"BillR [MVP]" wrote:

> In what format are the messages being received? Something along the way
> might be changing them to plain text. That's where I'd look first.
>
> --
> Bill R MVP
> "JKing" <(E-Mail Removed)> wrote in message
> news:BCC126C3-E871-4F83-BA87-(E-Mail Removed)...
> > Nope, I'm still having the same issues. I called MS tech support and he
> > offered some suggestions, but I'm still having the same issue. One of the
> > suggestions he offered was to go to each person having the problem and
> > blow
> > away their Outlook profile, rename some files, and recreate the profile
> > without any add-ons. This has to be done at the sender's PC as well as
> > the
> > recipient's. I have not tried this method yet as some of the recipients
> > are
> > outside the company.
> >
> > "PTS" wrote:
> >
> >> Hi Jking,
> >>
> >> We are having the same issue with Outlook. Have you managed to find a
> >> response yet to this? It seems Users have some not all meeting requests
> >> come
> >> through as standard e-mails and not requests.
> >>
> >> If anyone could help it would save alot of time searching around! Cheers
> >>
> >> "JKing" wrote:
> >>
> >> > I'm having a problem with Outlook 2003 / Exchange 2003. When sending
> >> > calendar appointments, the recipients are receiving them as regular
> >> > emails
> >> > instead of normal meeting requests where they can click Accept,
> >> > Tenative, or
> >> > Decline. This is happening to some users while others are receiving
> >> > calendar
> >> > requests normally.
> >> >
> >> > Anyone know why some users are receiving them as regular emails only?
> >> >
> >> > Thanks.
>
>

It should go out and arrive as Rich Text. To check open an invitation from
Sent Items and try to Reply to it. You should see the message reply format
as RTF. Do the same with one that arrives and see if it is still RTF. If it
isn't then something is converting it on the way.

--
Bill R MVP
"PTS" <(E-Mail Removed)> wrote in message
news:5A7DAB2C-0B43-465F-AFD4-(E-Mail Removed)...
> Hi Bill,
>
> I have just been looking into the format of e-mails and it is set to HTML.
> But from my understanding of Outlook a meeting request is not in the same
> format as to creating standard e-mails?
>
> I shall do some further testing and let you know.
>
> Cheers
>
> "PTS" wrote:
>
>> Hi Bill,
>>
>> Thanks for the update. Can you please tell me what format the messages
>> should be in then? Rich Text or HTML?
>>
>> Thanks
>>
>> "BillR [MVP]" wrote:
>>
>> > In what format are the messages being received? Something along the way
>> > might be changing them to plain text. That's where I'd look first.
>> >
>> > --
>> > Bill R MVP
>> > "JKing" <(E-Mail Removed)> wrote in message
>> > news:BCC126C3-E871-4F83-BA87-(E-Mail Removed)...
>> > > Nope, I'm still having the same issues. I called MS tech support and
>> > > he
>> > > offered some suggestions, but I'm still having the same issue. One
>> > > of the
>> > > suggestions he offered was to go to each person having the problem
>> > > and
>> > > blow
>> > > away their Outlook profile, rename some files, and recreate the
>> > > profile
>> > > without any add-ons. This has to be done at the sender's PC as well
>> > > as
>> > > the
>> > > recipient's. I have not tried this method yet as some of the
>> > > recipients
>> > > are
>> > > outside the company.
>> > >
>> > > "PTS" wrote:
>> > >
>> > >> Hi Jking,
>> > >>
>> > >> We are having the same issue with Outlook. Have you managed to find
>> > >> a
>> > >> response yet to this? It seems Users have some not all meeting
>> > >> requests
>> > >> come
>> > >> through as standard e-mails and not requests.
>> > >>
>> > >> If anyone could help it would save alot of time searching around!
>> > >> Cheers
>> > >>
>> > >> "JKing" wrote:
>> > >>
>> > >> > I'm having a problem with Outlook 2003 / Exchange 2003. When
>> > >> > sending
>> > >> > calendar appointments, the recipients are receiving them as
>> > >> > regular
>> > >> > emails
>> > >> > instead of normal meeting requests where they can click Accept,
>> > >> > Tenative, or
>> > >> > Decline. This is happening to some users while others are
>> > >> > receiving
>> > >> > calendar
>> > >> > requests normally.
>> > >> >
>> > >> > Anyone know why some users are receiving them as regular emails
>> > >> > only?
>> > >> >
>> > >> > Thanks.
>> >
>> >