I have shortcuts to my CD-ROM and CD-RW/DVD on my desktop. Updates 821557 and 823980 were installed through autoupdate. I had also installed some other programs and updates to them. The shortcuts stopped working.

I have spent the last 8 hours doing System Restores to various points and nothing helped.

This is what I have done after that:
1. Restored an image from 2 days ago.
2. Allowed autoupdate to install the updates and the shortcuts stopped working (system can not find) again.
3. Uninstalled 823980, still not working.
4. Uninstalled 821557, now the shortcuts work.
5. Reinstalled 823980, the shortcuts continue to work.

I could not find a link on the MS03-027 (821557) web page to send feedback to MS about the problem with the "fix".

My hope is that an MVP sees this and provide some feedback to MS.
--
Just my 2¢ worth,
Jeff



---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.501 / Virus Database: 299 - Release Date: 7/14/2003

For grins & gigles I reinstalled 821557. Ended up with the same problem.


--
Just my 2¢ worth,
Jeff
__________in response to__________
"Mary Sauer" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
| All your shortcuts are gone or just the CD shortcuts? Can you not create new ones?
| Double-click my computer, right click your cd drive, click create shortcut, a
| dialogue will come up.
| Get Tweak UI and try repairing.
| http://www.microsoft.com/windowsxp/p.../powertoys.asp
|
| --
| Mary Sauer MS MVP
| http://dgl.microsoft.com/
| http://mvps.org/msauer/
| "mrtee" <hingelickeratnew.rr.com> wrote in message
| news:(E-Mail Removed)...
| I have shortcuts to my CD-ROM and CD-RW/DVD on my desktop. Updates 821557 and 823980
| were installed through autoupdate. I had also installed some other programs and
| updates to them. The shortcuts stopped working.
|
| I have spent the last 8 hours doing System Restores to various points and nothing
| helped.
|
| This is what I have done after that:
| 1. Restored an image from 2 days ago.
| 2. Allowed autoupdate to install the updates and the shortcuts stopped working
| (system can not find) again.
| 3. Uninstalled 823980, still not working.
| 4. Uninstalled 821557, now the shortcuts work.
| 5. Reinstalled 823980, the shortcuts continue to work.
|
| I could not find a link on the MS03-027 (821557) web page to send feedback to MS
| about the problem with the "fix".
|
| My hope is that an MVP sees this and provide some feedback to MS.
| --
| Just my 2¢ worth,
| Jeff
|
|
|
| ---
| Outgoing mail is certified Virus Free.
| Checked by AVG anti-virus system (http://www.grisoft.com).
| Version: 6.0.501 / Virus Database: 299 - Release Date: 7/14/2003
|
|


---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.501 / Virus Database: 299 - Release Date: 7/14/2003

When you right click a shortcut that is no longer working
and select properties, is the target correctly pointing
to the programs .exe file?

>-----Original Message-----
>I have shortcuts to my CD-ROM and CD-RW/DVD on my
desktop. Updates 821557 and 823980 were installed
through autoupdate. I had also installed some other
programs and updates to them. The shortcuts stopped
working.
>
>I have spent the last 8 hours doing System Restores to
various points and nothing helped.
>
>This is what I have done after that:
>1. Restored an image from 2 days ago.
>2. Allowed autoupdate to install the updates and the
shortcuts stopped working (system can not find) again.
>3. Uninstalled 823980, still not working.
>4. Uninstalled 821557, now the shortcuts work.
>5. Reinstalled 823980, the shortcuts continue to work.
>
>I could not find a link on the MS03-027 (821557) web
page to send feedback to MS about the problem with
the "fix".
>
>My hope is that an MVP sees this and provide some
feedback to MS.
>--
>Just my 2¢ worth,
> Jeff
>
>
>
>---
>Outgoing mail is certified Virus Free.
>Checked by AVG anti-virus system
(http://www.grisoft.com).
>Version: 6.0.501 / Virus Database: 299 - Release Date:
7/14/2003
>.
>

Dan, these are the posts that followed the OP;

Posted 9:27 AM (CDST)
Mary, the shortcuts are not gone, they are there but they do not work. I created new shortcuts with the same results, "the system can not find".

The system is XP pro.

Posted 10:02 AM (CDST)
For grins & gigles I reinstalled 821557. Ended up with the same problem.



The update is uninstalled now, as of 10:15 AM and they work again. Installing 821557 disables them and uninstalling it enables them.

If this is expected behavior ot should be so stated.

--
Just my 2¢ worth,
Jeff
__________in response to__________
"Dan" <(E-Mail Removed)> wrote in message news:024601c34d70$b4f24cc0$(E-Mail Removed)...
When you right click a shortcut that is no longer working
and select properties, is the target correctly pointing
to the programs .exe file?




---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.501 / Virus Database: 299 - Release Date: 7/14/2003

We are investigating this issue with 821557. A bug is being filed against
this problem.We are waiting on a date for resolution. Thank you for reproing
it and providing the additional detail.

Rob (Microsoft)

----------------------------------------------------------
"mrtee" <hingelickeratnew.rr.com> wrote in message
news:(E-Mail Removed)...
I have shortcuts to my CD-ROM and CD-RW/DVD on my desktop. Updates 821557
and 823980 were installed through autoupdate. I had also installed some
other programs and updates to them. The shortcuts stopped working.

I have spent the last 8 hours doing System Restores to various points and
nothing helped.

This is what I have done after that:
1. Restored an image from 2 days ago.
2. Allowed autoupdate to install the updates and the shortcuts stopped
working (system can not find) again.
3. Uninstalled 823980, still not working.
4. Uninstalled 821557, now the shortcuts work.
5. Reinstalled 823980, the shortcuts continue to work.

I could not find a link on the MS03-027 (821557) web page to send feedback
to MS about the problem with the "fix".

My hope is that an MVP sees this and provide some feedback to MS.
--
Just my 2¢ worth,
Jeff



---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.501 / Virus Database: 299 - Release Date: 7/14/2003

Also have this issue for the ZIP drive shortcut on my desktop (drive D) as
well as A(floppy), E(CD- ROM), and F (DVD). Please note to Microsoft that
shortcuts to ALL drives except "C" do not work, saying the path has been
changed or deleted or something to that effect. I hope the next Update will
correct this!

Georgia


"Rob Satterwhite [MSFT]" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> We are investigating this issue with 821557. A bug is being filed against
> this problem.We are waiting on a date for resolution. Thank you for
reproing
> it and providing the additional detail.
>
> Rob (Microsoft)
>
> ----------------------------------------------------------
> "mrtee" <hingelickeratnew.rr.com> wrote in message
> news:(E-Mail Removed)...
> I have shortcuts to my CD-ROM and CD-RW/DVD on my desktop. Updates 821557
> and 823980 were installed through autoupdate. I had also installed some
> other programs and updates to them. The shortcuts stopped working.
>
> I have spent the last 8 hours doing System Restores to various points and
> nothing helped.
>
> This is what I have done after that:
> 1. Restored an image from 2 days ago.
> 2. Allowed autoupdate to install the updates and the shortcuts stopped
> working (system can not find) again.
> 3. Uninstalled 823980, still not working.
> 4. Uninstalled 821557, now the shortcuts work.
> 5. Reinstalled 823980, the shortcuts continue to work.
>
> I could not find a link on the MS03-027 (821557) web page to send feedback
> to MS about the problem with the "fix".
>
> My hope is that an MVP sees this and provide some feedback to MS.
> --
> Just my 2¢ worth,
> Jeff
>
>
>
> ---
> Outgoing mail is certified Virus Free.
> Checked by AVG anti-virus system (http://www.grisoft.com).
> Version: 6.0.501 / Virus Database: 299 - Release Date: 7/14/2003
>
>

Gail, so I do not have "auto" update applied. It is set to inform me of new updates.

So how would disabling it solve the problem that the update created?

--
Just my 2¢ worth,
Jeff
__________in response to__________
"Gail" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
| Hi MrTee
|
| just my .02, DISABLE AUTOUPDATE!



---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.502 / Virus Database: 300 - Release Date: 7/18/2003

I saw this on a Win2k3 as well...while the autoupdate and downloaded a patch and it was
waiting for me to install and apply it, it wacked out my SCSI card that my tape drive hangs
off of. I installed the patch, rebooted the server and all was well [this is a test server].

It's like AU held onto certain hardware devices in "limbo"

mrtee wrote:

> Gail, so I do not have "auto" update applied. It is set to inform me of new updates.
>
> So how would disabling it solve the problem that the update created?
>
> --
> Just my 2¢ worth,
> Jeff
> __________in response to__________
> "Gail" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
> | Hi MrTee
> |
> | just my .02, DISABLE AUTOUPDATE!
>
> ---
> Outgoing mail is certified Virus Free.
> Checked by AVG anti-virus system (http://www.grisoft.com).
> Version: 6.0.502 / Virus Database: 300 - Release Date: 7/18/2003

--
"Don't lose sight of security. Security is a state of being, not a
state of budget. He with the most firewalls still does not win.
Put down that honeypot and keep up to date on your patches. Demand
better security from vendors and hold them responsible. Use what
you have, and make sure you know how to use it properly and effectively."
~ Rain Forest Puppy

http://www.wiretrip.net/rfp/txt/evolution.txt

Please inform us, if the bug can be fixed.

My computer shows similar symptoms since installing
these to updates.

A fix for this has been found and will be available soon. We'll post more
information when it's available.

--
Thanks,
Jonathan (Microsoft)

Please do not send email directly to this alias. This alias is for newsgroup
purposes only.

This posting is provided "AS IS" with no warranties, and confers no rights.
--

"TJS" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> for what it's worth...
>
> I also use xp-pro , installed 821557 and had all sorts of problems after
> that update.
>
> a day later, using several recoveries, I was able to finally get my system
> working again. I never did figure out what got corrupted.
>
>
>
> "mrtee" <hingelickeratnew.rr.com> wrote in message
> news:(E-Mail Removed)...
> I have shortcuts to my CD-ROM and CD-RW/DVD on my desktop. Updates 821557
> and 823980 were installed through autoupdate. I had also installed some
> other programs and updates to them. The shortcuts stopped working.
>
> I have spent the last 8 hours doing System Restores to various points and
> nothing helped.
>
> This is what I have done after that:
> 1. Restored an image from 2 days ago.
> 2. Allowed autoupdate to install the updates and the shortcuts stopped
> working (system can not find) again.
> 3. Uninstalled 823980, still not working.
> 4. Uninstalled 821557, now the shortcuts work.
> 5. Reinstalled 823980, the shortcuts continue to work.
>
> I could not find a link on the MS03-027 (821557) web page to send feedback
> to MS about the problem with the "fix".
>
> My hope is that an MVP sees this and provide some feedback to MS.
> --
> Just my 2¢ worth,
> Jeff
>
>
>
> ---
> Outgoing mail is certified Virus Free.
> Checked by AVG anti-virus system (http://www.grisoft.com).
> Version: 6.0.501 / Virus Database: 299 - Release Date: 7/14/2003
>
>