Tony,
You do not need to 'type' in an activation code unless you have to telephone
Microsoft and they tell you what the number is, it certainly isn't on the
bottom of your computer.
What 'is' on the bottom of your computer is your 'product code' for the
operating system and you only use this when installing XP. You have already
said that you 'took it to the local "Guru" who done it for me.' so he typed
in the product code number when he installed XP.
To activate XP all you have to do is click the activation button (usually in
the system tray. it usually say's 'you have xx days left' Make sure you are
logged onto the internet before you click this button and then follow the
online instructions. Activation online shouldn't take no more than a minute
at the most, probably less than that and you don't have to type in any
numbers; as I've said, the only time you need to type in activation codes is
when you activate via the telephone.
--
--
John Barnett MVP
Associate Expert
Windows Desktop Experience
Web:
http://xphelpandsupport.mvps.org
Web:
http://vistasupport.mvps.org
Web:
http://www.silversurferguide.org
The information in this mail/post is supplied "as is". No warranty of any
kind, either expressed or implied, is made in relation to the accuracy,
reliability or content of this mail/post. The Author shall not be liable for
any direct, indirect, incidental or consequential damages arising out of the
use of, or inability to use, information or opinions expressed in this
mail/post..
"Anthont" <(E-Mail Removed)> wrote in message
news:E4475466-4BD6-459F-A8AB-(E-Mail Removed)...
> Wife and I are going to the States for 50th wedding aniversary. We are
> going
> to drive from Los Angeles to Washington. We intend to take a old IBM
> laptop
> and use it to download videos onto. Trouble was that it was rather full of
> programs which, although I deleted as many as I could, did not give enough
> space on the hard disk. The original XP operating system is held in a
> hidden
> sector on the hard disk but I didn't know how to get to it. What I wanted
> to
> do was to format the disk and then reinstall the OS. However I couldn't do
> it
> so I took it to the local "Guru" who done it for me.
>
> When I switched it on I was asked to "actviate" the software. When I went
> to
> input the activation code, which is on the bottom of the computer, it
> would
> not take it. Specifically I could not input the letter "O" or the number
> "O"
> (zero). I can input these in other programs, eg: Wordpad , etc, but they
> just
> do not appear when I try to input them into the activation wizard.
>
> Not being sufficiently computer wise, I am asking help from any of
> Knowledge Army that supports this forum and would appreciate any
> suggestions.
>
>
> Many thanks - Tony Evans (England)