I am on a Latitude D830 with 4 gig ram, t7700 dual core processor and
160 gig hdd with primary 60 gig partition remainder on secondary
partition. my system is vista business 32 bit . i bought a 64 bit
retail upgrade but it say's
"Setup can not run on this version of the Operating System. To
install
Windows please try booting from the install media. However, when i
do
this it says i cannot use my key unless i do upgrade from within the
os. I have seen similar problems with no solutions on several blogs.
Can anyone help me?? Also, Ms. Office Pro Disappeared off my hdd the
first time i attempted to run the upgrade install.
Thanks in advance for any help

Alan

You have to do a custom install to go from 32 to 64-bits


"Alan" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>I am on a Latitude D830 with 4 gig ram, t7700 dual core processor and
> 160 gig hdd with primary 60 gig partition remainder on secondary
> partition. my system is vista business 32 bit . i bought a 64 bit
> retail upgrade but it say's
> "Setup can not run on this version of the Operating System. To
> install
> Windows please try booting from the install media. However, when i
> do
> this it says i cannot use my key unless i do upgrade from within the
> os. I have seen similar problems with no solutions on several blogs.
> Can anyone help me?? Also, Ms. Office Pro Disappeared off my hdd the
> first time i attempted to run the upgrade install.
> Thanks in advance for any help
>
> Alan
>

There is no upgrade path from a 32-bit version of Vista
to the 64-bit version of Vista. You'll need to purchase
a "full version" of the 64-bit version and perform a
"clean install".

--
Carey Frisch
Microsoft MVP
Windows Shell/User

---------------------------------------------------------------

"Alan" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
I am on a Latitude D830 with 4 gig ram, t7700 dual core processor and
160 gig hdd with primary 60 gig partition remainder on secondary
partition. my system is vista business 32 bit . i bought a 64 bit
retail upgrade but it say's
"Setup can not run on this version of the Operating System. To
install
Windows please try booting from the install media. However, when i
do
this it says i cannot use my key unless i do upgrade from within the
os. I have seen similar problems with no solutions on several blogs.
Can anyone help me?? Also, Ms. Office Pro Disappeared off my hdd the
first time i attempted to run the upgrade install.
Thanks in advance for any help

Alan

There is no upgrade path from a 32-bit version of Vista
to the 64-bit version of Vista. You'll need to purchase
a "full version" of the 64-bit version and perform a
"clean install". The 64-bit upgrade version is only valid
if you already are running a 64-bit version of Windows XP.

Installation choices for 64-bit consumer versions of Windows Vista
http://support.microsoft.com/kb/932795

"Windows XP Professional x64 users can purchase an upgrade
license for the 64-bit version of Windows Vista.
However, they must perform a clean installation of the operating system."


--
Carey Frisch
Microsoft MVP
Windows Shell/User

---------------------------------------------------------------

"Alan" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
I am on a Latitude D830 with 4 gig ram, t7700 dual core processor and
160 gig hdd with primary 60 gig partition remainder on secondary
partition. my system is vista business 32 bit . i bought a 64 bit
retail upgrade but it say's
"Setup can not run on this version of the Operating System. To
install
Windows please try booting from the install media. However, when i
do
this it says i cannot use my key unless i do upgrade from within the
os. I have seen similar problems with no solutions on several blogs.
Can anyone help me?? Also, Ms. Office Pro Disappeared off my hdd the
first time i attempted to run the upgrade install.
Thanks in advance for any help

Alan

You do not need a full version. An upgrade version is fine.

"Carey Frisch [MVP]" <(E-Mail Removed)> wrote in message
news:8DEF634F-8132-4169-91D3-(E-Mail Removed)...
> There is no upgrade path from a 32-bit version of Vista
> to the 64-bit version of Vista. You'll need to purchase
> a "full version" of the 64-bit version and perform a
> "clean install".
>
> --
> Carey Frisch
> Microsoft MVP
> Windows Shell/User
>
> ---------------------------------------------------------------
>
> "Alan" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> I am on a Latitude D830 with 4 gig ram, t7700 dual core processor and
> 160 gig hdd with primary 60 gig partition remainder on secondary
> partition. my system is vista business 32 bit . i bought a 64 bit
> retail upgrade but it say's
> "Setup can not run on this version of the Operating System. To
> install
> Windows please try booting from the install media. However, when i
> do
> this it says i cannot use my key unless i do upgrade from within the
> os. I have seen similar problems with no solutions on several blogs.
> Can anyone help me?? Also, Ms. Office Pro Disappeared off my hdd the
> first time i attempted to run the upgrade install.
> Thanks in advance for any help
>
> Alan
>

http://www.vistax64.com/tutorials/68...n-install.html

The above link should help!

"Alan" wrote:

> I am on a Latitude D830 with 4 gig ram, t7700 dual core processor and
> 160 gig hdd with primary 60 gig partition remainder on secondary
> partition. my system is vista business 32 bit . i bought a 64 bit
> retail upgrade but it say's
> "Setup can not run on this version of the Operating System. To
> install
> Windows please try booting from the install media. However, when i
> do
> this it says i cannot use my key unless i do upgrade from within the
> os. I have seen similar problems with no solutions on several blogs.
> Can anyone help me?? Also, Ms. Office Pro Disappeared off my hdd the
> first time i attempted to run the upgrade install.
> Thanks in advance for any help
>
> Alan
>
>