Ok I can successfully send emails via the web interface and my blackberry
although I realize you say it has nothing to do with it but wanted to also
add that the blackberry can email too from my address.
I have always had authentication enabled. Under Internet Email Settings I
have My Outgoing server (SMTP) requires authentication checked and then it
says use same settings as my incoming mail server. My incoming mail server
and outgoing both match as they always have.
Under Advanced I have 110 as my POP3 income server with no check under SSL
encryption, and then outoging in 465 SMTP and a check that required an
encrypted SSL. These are per the service provider's settings, the email
always worked but started acting funky once I got Vista about two months ago
where the outbox would take time to send emails (worked flawlessly under XP
Pro) and sometimes get jammed and then a recipient would receive maybe 3-4
duplicates.
This was a minor annoyance but then on Friday, as soon as I did some auto
updates, my email is virtually crippled as I use Outlook for everything.
To give more detail, both my ISP (Cablevision) and the hosting service
(Aplus) believe it's on the Outlook side (or Norton 360) because I can send
email via the web interface and then on top of that, the fact that I am
receiving a System Administrator email literally 1 second after I send an
email. I compose an email, very mundane, no spam hot words, goes through the
outbox and I get the System Administrator email right away but keep in mind
the email shwos up in the Sent Items so the tech guys from Cablevision and
Aplus indicate that the email is not making it past my Outlook or computer.
Again, I have made no changes to this set up, have had this email for 3 years.
I appreciate the assistance.
"Roady [MVP]" wrote:
> Not correct. Being able to send via the web interface doesn't say anything
> in this issue.
> Do you have authentication enabled or not?
>
> > I have Norton 360 as well and it could be the anti virus or
> > firewall but I tried shutting both and it did not matter.
> Correct, that doesn't matter. Disabling the options within Norton still
> leaves it integrated with Outlook. You'd have to uninstall Norton, run their
> cleanup tool and then install it without those components to truly disable
> its integration with Outlook. In between you could try sending a message of
> course to see if it works with Norton completely removed from your system.
>
> > Is the $50
> > email to MSFT to get someone from there to help usually worth it?
> Depending on the issue, it could. Your issue is more likely to be a
> configuration issue which we encounter on a daily basis and is easy to fix
> via the steps I indicated above. In that case, I wouldn't say it's worth it.
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "Dizzy99" <(E-Mail Removed)> wrote in message
> news:313B6E09-D65C-4048-9672-(E-Mail Removed)...
> > This is not the issue, it's with Outlook specifically. I spoke with my
> > ISP,
> > we could send email fine with the web interface. The issue is that
> > immediately after I send any email, I get a return email from System
> > Administrator which would just be my PC. It's a standalone desktop
> > POP/SMTP
> > set up. Because I could successfully send an email through the ISP web
> > interface and because any email I send kicks back within a second with the
> > same System Admin 554 5.7.1 Forbidden for Policy Reasons, it is likely my
> > Outlook. I have Norton 360 as well and it could be the anti virus or
> > firewall but I tried shutting both and it did not matter. After the Vista
> > upgrades this started happening so I'm not too sure what to do. Is the
> > $50
> > email to MSFT to get someone from there to help usually worth it?
> >
> > "Roady [MVP]" wrote:
> >
> >> Contact your provider and ask them for those policies the notification
> >> refers to. They can analyze your email submission as well since the error
> >> is
> >> coming from your ISP and not Outlook.
> >>
> >> You most likely need to enable authentication for your SMTP server
> >> settings.
> >> See http://www.msoutlook.info/question/36
> >>
> >> --
> >> Robert Sparnaaij [MVP-Outlook]
> >> Coauthor, Configuring Microsoft Outlook 2003
> >> http://www.howto-outlook.com/
> >> Outlook FAQ, HowTo, Downloads, Add-Ins and more
> >>
> >> http://www.msoutlook.info/
> >> Real World Questions, Real World Answers
> >>
> >> -----
> >>
> >> "Dizzy99" <(E-Mail Removed)> wrote in message
> >> news:7E4D525D-6EC7-496B-B3F1-(E-Mail Removed)...
> >> > unreal, so I do all these recent upgrades on Vista the past hour that
> >> > were
> >> > autoupdate, and now my Outlook 2003 can't send emails. Every single
> >> > email
> >> > I
> >> > have sent, whether new or a reply to someone comes back with:
> >> >
> >> > From: System Administrao
> >> > Subject: Undeliverable: [whatever the subject initially was is here in
> >> > brackets]
> >> >
> >> > Your message did not reach some or all of the intended recipients.
> >> >
> >> > Subject: RE: []
> >> > Sent: 6/26/2009 7:38 PM
> >> >
> >> > The following recipient(s) could not be reached:
> >> >
> >> > 'blanked out' on 6/26/2009 7:38 PM
> >> > 554 5.7.1 Forbidden for policy reasons
> >> >
> >> >
> >> > Every single email, unreal, any ideas on how to fix this problem?
> >>
> >>
>
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