I've been running Outlook 2003 forever on my Windows XP Professional computer
and all of a sudden, about two weeks ago, whenever I attempt to send an email
I get this relaying denied, proper authentication required error. I haven't
installed anything new other than security updates.....I'm very careful about
this. I can receive all my email, even SPAM, but can't send any. I've
checked my settings with my service provider (sover.net) and they are all
correct. I've also checked everywhere on line that I could think of to find
a solution. Nothing. Can someone help? I'm just about to huck this
computer right out the window. Thank you, Debbie

Are you logged onto your ISP when trying to send or are you using a third
party SMTP server?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, DADufresne asked:

| I've been running Outlook 2003 forever on my Windows XP Professional
| computer and all of a sudden, about two weeks ago, whenever I attempt
| to send an email I get this relaying denied, proper authentication
| required error. I haven't installed anything new other than security
| updates.....I'm very careful about this. I can receive all my email,
| even SPAM, but can't send any. I've checked my settings with my
| service provider (sover.net) and they are all correct. I've also
| checked everywhere on line that I could think of to find a solution.
| Nothing. Can someone help? I'm just about to huck this computer
| right out the window. Thank you, Debbie

I am logged on to my ISP......POP not SMTP server.

"Milly Staples [MVP - Outlook]" wrote:

> Are you logged onto your ISP when trying to send or are you using a third
> party SMTP server?
>
> --
> Milly Staples [MVP - Outlook]
>
> Post all replies to the group to keep the discussion intact.
> How to ask a question: http://support.microsoft.com/KB/555375
>
>
> After furious head scratching, DADufresne asked:
>
> | I've been running Outlook 2003 forever on my Windows XP Professional
> | computer and all of a sudden, about two weeks ago, whenever I attempt
> | to send an email I get this relaying denied, proper authentication
> | required error. I haven't installed anything new other than security
> | updates.....I'm very careful about this. I can receive all my email,
> | even SPAM, but can't send any. I've checked my settings with my
> | service provider (sover.net) and they are all correct. I've also
> | checked everywhere on line that I could think of to find a solution.
> | Nothing. Can someone help? I'm just about to huck this computer
> | right out the window. Thank you, Debbie
>
>
>

POP3 is for receiving, SMTP is for sending.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, DADufresne asked:

| I am logged on to my ISP......POP not SMTP server.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Are you logged onto your ISP when trying to send or are you using a
|| third party SMTP server?
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact.
|| How to ask a question: http://support.microsoft.com/KB/555375
||
||
|| After furious head scratching, DADufresne asked:
||
||| I've been running Outlook 2003 forever on my Windows XP Professional
||| computer and all of a sudden, about two weeks ago, whenever I
||| attempt to send an email I get this relaying denied, proper
||| authentication required error. I haven't installed anything new
||| other than security updates.....I'm very careful about this. I can
||| receive all my email, even SPAM, but can't send any. I've checked
||| my settings with my service provider (sover.net) and they are all
||| correct. I've also checked everywhere on line that I could think
||| of to find a solution. Nothing. Can someone help? I'm just about
||| to huck this computer right out the window. Thank you, Debbie

OK, learn something new every day. In my case, both are the same, as they
should be according to my ISP.

"Milly Staples [MVP - Outlook]" wrote:

> POP3 is for receiving, SMTP is for sending.
>
> --
> Milly Staples [MVP - Outlook]
>
> Post all replies to the group to keep the discussion intact.
> How to ask a question: http://support.microsoft.com/KB/555375
>
>
> After furious head scratching, DADufresne asked:
>
> | I am logged on to my ISP......POP not SMTP server.
> |
> | "Milly Staples [MVP - Outlook]" wrote:
> |
> || Are you logged onto your ISP when trying to send or are you using a
> || third party SMTP server?
> ||
> || --
> || Milly Staples [MVP - Outlook]
> ||
> || Post all replies to the group to keep the discussion intact.
> || How to ask a question: http://support.microsoft.com/KB/555375
> ||
> ||
> || After furious head scratching, DADufresne asked:
> ||
> ||| I've been running Outlook 2003 forever on my Windows XP Professional
> ||| computer and all of a sudden, about two weeks ago, whenever I
> ||| attempt to send an email I get this relaying denied, proper
> ||| authentication required error. I haven't installed anything new
> ||| other than security updates.....I'm very careful about this. I can
> ||| receive all my email, even SPAM, but can't send any. I've checked
> ||| my settings with my service provider (sover.net) and they are all
> ||| correct. I've also checked everywhere on line that I could think
> ||| of to find a solution. Nothing. Can someone help? I'm just about
> ||| to huck this computer right out the window. Thank you, Debbie
>
>
>

Both are not the same . Call your ISP and speak to someone that knows what they are doing. Let the person walk you through the setup of your email account

As an example only

For receiving
it is
POP.email.com

For sending
It is
SMTP.email.com

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"DADufresne" <(E-Mail Removed)> wrote in message news838B1C8-024D-4E18-99BB-(E-Mail Removed)...
> OK, learn something new every day. In my case, both are the same, as they
> should be according to my ISP.
>
> "Milly Staples [MVP - Outlook]" wrote:
>
>> POP3 is for receiving, SMTP is for sending.
>>
>> --
>> Milly Staples [MVP - Outlook]
>>
>> Post all replies to the group to keep the discussion intact.
>> How to ask a question: http://support.microsoft.com/KB/555375
>>
>>
>> After furious head scratching, DADufresne asked:
>>
>> | I am logged on to my ISP......POP not SMTP server.
>> |
>> | "Milly Staples [MVP - Outlook]" wrote:
>> |
>> || Are you logged onto your ISP when trying to send or are you using a
>> || third party SMTP server?
>> ||
>> || --
>> || Milly Staples [MVP - Outlook]
>> ||
>> || Post all replies to the group to keep the discussion intact.
>> || How to ask a question: http://support.microsoft.com/KB/555375
>> ||
>> ||
>> || After furious head scratching, DADufresne asked:
>> ||
>> ||| I've been running Outlook 2003 forever on my Windows XP Professional
>> ||| computer and all of a sudden, about two weeks ago, whenever I
>> ||| attempt to send an email I get this relaying denied, proper
>> ||| authentication required error. I haven't installed anything new
>> ||| other than security updates.....I'm very careful about this. I can
>> ||| receive all my email, even SPAM, but can't send any. I've checked
>> ||| my settings with my service provider (sover.net) and they are all
>> ||| correct. I've also checked everywhere on line that I could think
>> ||| of to find a solution. Nothing. Can someone help? I'm just about
>> ||| to huck this computer right out the window. Thank you, Debbie
>>
>>
>>

On Sun, 28 Sep 2008 21:07:06 -0400, Peter Foldes wrote:

> Both are not the same . Call your ISP and speak to someone that knows what they are doing. Let the person walk you through the setup of your email account
>
> As an example only
>
> For receiving
> it is
> POP.email.com
>
> For sending
> It is
> SMTP.email.com

It is entirely possible to have the same FQDN for POP3 and SMTP servers;
i.e.:

Incoming mail server (POP3): 'mail.example.net'
Outgoing mail server (SMTP): 'mail.example.net'

The server can sort out which protocol to use (POP3, or SMTP) by the port
being accessed (port 110/995, or port 25/465/587).

--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

On Sun, 28 Sep 2008 10:36:01 -0700, DADufresne wrote:

> I've been running Outlook 2003 forever on my Windows XP Professional computer
> and all of a sudden, about two weeks ago, whenever I attempt to send an email
> I get this relaying denied, proper authentication required error. I haven't
> installed anything new other than security updates.....I'm very careful about
> this. I can receive all my email, even SPAM, but can't send any. I've
> checked my settings with my service provider (sover.net) and they are all
> correct. I've also checked everywhere on line that I could think of to find
> a solution. Nothing. Can someone help? I'm just about to huck this
> computer right out the window. Thank you, Debbie

Do you have "My server requires authentication" checked in the account
properties?

--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

On Sun, 28 Sep 2008 21:07:06 -0400, Peter Foldes wrote:

> Both are not the same . Call your ISP and speak to someone that knows what they are doing. Let the person walk you through the setup of your email account
>
> As an example only
>
> For receiving
> it is
> POP.email.com
>
> For sending
> It is
> SMTP.email.com

As an example:

| C:\Documents and Settings\User>telnet mail.sover.net 110
| Connecting To mail.sover.net...
| +OK POP3 Ready seymour.sover.net 0001ee04
| quit
| +OK QUIT
|
|
| Connection to host lost.

| C:\Documents and Settings\User>telnet mail.sover.net 25
| Connecting To mail.sover.net...
| 220 mailgate6.sover.net ESMTP Sendmail 8.14.1/8.14.1; Sun, 28 Sep 2008 22:28:57
| -0400 (EDT)
| quit
| 221 2.0.0 mailgate6.sover.net closing connection
|
|
| Connection to host lost.

Looks like 'sover.net' uses the same FQDN for both POP3 and SMTP.

--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

Sovernet does use mail.sover.net for both POP and SMTP. This has been
working for 15 years. I checked their website and nothing has changed.
Server authentication is not required unless I'm logging in through another
ISP, which I'm not. Only thing that has changed are security updates for
Windows XP. I even uninstalled one that affected Outlook 2003, but I'm still
having the problem. I appreciate your input.

"N. Miller" wrote:

> On Sun, 28 Sep 2008 10:36:01 -0700, DADufresne wrote:
>
> > I've been running Outlook 2003 forever on my Windows XP Professional computer
> > and all of a sudden, about two weeks ago, whenever I attempt to send an email
> > I get this relaying denied, proper authentication required error. I haven't
> > installed anything new other than security updates.....I'm very careful about
> > this. I can receive all my email, even SPAM, but can't send any. I've
> > checked my settings with my service provider (sover.net) and they are all
> > correct. I've also checked everywhere on line that I could think of to find
> > a solution. Nothing. Can someone help? I'm just about to huck this
> > computer right out the window. Thank you, Debbie
>
> Do you have "My server requires authentication" checked in the account
> properties?
>
> --
> Norman
> ~Oh Lord, why have you come
> ~To Konnyu, with the Lion and the Drum
>