My VP has a new IBM (factory image) XP Operating system, 2GB Ram, plenty of
speed. Stock applications like Office 2003, visio, adobe reader. Nothing
extraordinary. However on restart of the PC, after login, she gets a blank
desktop.

It will stay blank until the cows come home (or longer, we still don't know
if it will ever resolve). By hitting ctl-alt-del I'm able to bring up task
manager and see that there are 33 processes that loaded and are running.
Always 33.

If I log her off (using the ctrl-alt-del) and login as another user (both
are admins), it comes right up. If I then go back to her profile it also
comes right back up. The same is true if I switch profiles and do this in
reverse. Seems the problem occurs only for the first person to login after
restarting the PC.

I'm about to flatten and reinstall, but thought I would check here if anyone
has any ideas? All ideas no matter how small or relavant are appreciated.

Thanks

Since you intend to format and reinstall you might as well try a repair
install from the XP CD. If it works it will save you time reinstalling
everything apart from the missing updates.

This page tells you how to do that:

http://www.pcbuyerbeware.co.uk/RecoveringXP.htm

Eric - http://www.pcbuyerbeware.co.uk/


"hpoincare" wrote:

> My VP has a new IBM (factory image) XP Operating system, 2GB Ram, plenty of
> speed. Stock applications like Office 2003, visio, adobe reader. Nothing
> extraordinary. However on restart of the PC, after login, she gets a blank
> desktop.
>
> It will stay blank until the cows come home (or longer, we still don't know
> if it will ever resolve). By hitting ctl-alt-del I'm able to bring up task
> manager and see that there are 33 processes that loaded and are running.
> Always 33.
>
> If I log her off (using the ctrl-alt-del) and login as another user (both
> are admins), it comes right up. If I then go back to her profile it also
> comes right back up. The same is true if I switch profiles and do this in
> reverse. Seems the problem occurs only for the first person to login after
> restarting the PC.
>
> I'm about to flatten and reinstall, but thought I would check here if anyone
> has any ideas? All ideas no matter how small or relavant are appreciated.
>
> Thanks

=?Utf-8?B?aHBvaW5jYXJl?= <(E-Mail Removed)> crashed
Echelon writing news:E71AD36C-0E23-4960-802B-(E-Mail Removed):

> If I log her off (using the ctrl-alt-del) and login as another user
> (both are admins), it comes right up. If I then go back to her profile
> it also comes right back up. The same is true if I switch profiles and
> do this in reverse. Seems the problem occurs only for the first person
> to login after restarting the PC.
>
> I'm about to flatten and reinstall, but thought I would check here if
> anyone has any ideas? All ideas no matter how small or relavant are
> appreciated.

When the blank desktop appears, try kill explorer.exe through Task Manager,
and then run explorer.exe again.

Does this help?

--
Bjarke Andersen

"hpoincare" <(E-Mail Removed)> wrote in message
news:E71AD36C-0E23-4960-802B-(E-Mail Removed)...
> My VP has a new IBM (factory image) XP Operating system, 2GB Ram, plenty
> of
> speed. Stock applications like Office 2003, visio, adobe reader. Nothing
> extraordinary. However on restart of the PC, after login, she gets a blank
> desktop.
>
> It will stay blank until the cows come home (or longer, we still don't
> know
> if it will ever resolve). By hitting ctl-alt-del I'm able to bring up
> task
> manager and see that there are 33 processes that loaded and are running.
> Always 33.
>
> If I log her off (using the ctrl-alt-del) and login as another user (both
> are admins), it comes right up. If I then go back to her profile it also
> comes right back up. The same is true if I switch profiles and do this in
> reverse. Seems the problem occurs only for the first person to login after
> restarting the PC.
>
> I'm about to flatten and reinstall, but thought I would check here if
> anyone
> has any ideas? All ideas no matter how small or relavant are appreciated.
>
> Thanks

Try Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email

On Mar 25, 6:53*am, Eric <E...@discussions.microsoft.com> wrote:
> Since you intend to format and reinstall you might as well try a repair
> install from the XP CD. If it works it will save you time reinstalling
> everything apart from the missing updates.
>
> This page tells you how to do that:
>
> http://www.pcbuyerbeware.co.uk/RecoveringXP.htm
>
> Eric -http://www.pcbuyerbeware.co.uk/
>
>
>
> "hpoincare" wrote:
> > My VP has a new IBM (factory image) XP Operating system, 2GB Ram, plentyof
> > speed. Stock applications like Office 2003, visio, adobe reader. Nothing
> > extraordinary. However on restart of the PC, after login, she gets a blank
> > desktop.
>
> > It will stay blank until the cows come home (or longer, we still don't know
> > if it will ever resolve). *By hitting ctl-alt-del I'm able to bring uptask
> > manager and see that there are 33 processes that loaded and are running.
> > Always 33.
>
> > If I log her off (using the ctrl-alt-del) and login as another user (both
> > are admins), it comes right up. If I then go back to her profile it also
> > comes right back up. The same is true if I switch profiles and do this in
> > reverse. Seems the problem occurs only for the first person to login after
> > restarting the PC.
>
> > I'm about to flatten and reinstall, but thought I would check here if anyone
> > has any ideas? *All ideas no matter how small or relavant are appreciated.
>
> > Thanks- Hide quoted text -
>
> - Show quoted text -

Please note that the OP states a "factory image" XP which seems to
indicate that this laptop has a recovery method. This is a hard drive
"image" and not a complete XP install system. Repair installs are not
possible with this type of Xp installer.