Thanks Kathleen. Unfortunately, I have tried to do #1, #2, and I already do
#4 (not quite every 6 months) but I get an error message stating that the
file .../email.pst cannot be accessed. (because I cannot do #2, #3 is not
possible). I am not sure I know how to compact the .pst (winzip type?)
I have tried renaming the file, but I get the same error.
I also tried to use the scanpst.exe program on this file but it responds
with an error message. (I assume it is also due to the size of the .pst)
I am planning to upgrade, but will this allow me to use this larger file?
Thanks,
PW
"K. Orland" wrote:
> 1. Empty the deleted items folder.
> 2. Delete old unwanted emails.
> 3. Remove attachments from emails and file them on your hard drive.
> 4. Archive mail items older than say 6 months. If you need access to them,
> you can always open your archive file and access them.
> 5. Compact your existing PST.
>
> Consider upgrading Outlook 2000 which is as close to obsolete as it can be
> to Outlook 2003 at least. Its PST file has a much larger capacity.
>
> --
> Kathleen Orland - MVP Outlook
> Outlook Tips: http://www.outlook-tips.net/
> http://www.howto-outlook.com/
>
>
>
> "PWilkiewicz" wrote:
>
> > I cannot receive emails into my Outlook 2000 and I think it is due to the
> > size of the personal folders.pst file (exceeded 2Gb). What can be done?