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2007 htmlmail to textmail

 
 
Therkules
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      22nd Dec 2007
I have Outlook 2007, and when I send an email in html, the resiever just get
a textmail. In the older versions of Outlook you could change the editor from
Word to a standard html-editor, but you can't do that in 2007.

What shall I do ??
 
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Roady [MVP]
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      22nd Dec 2007
Does the email show in HTML in your Sent Items folder?
If so, the conversion is not taking place in Outlook.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"Therkules" <(E-Mail Removed)> wrote in message
news:84F946F1-928D-45F6-B5E1-(E-Mail Removed)...
> I have Outlook 2007, and when I send an email in html, the resiever just
> get
> a textmail. In the older versions of Outlook you could change the editor
> from
> Word to a standard html-editor, but you can't do that in 2007.
>
> What shall I do ??


 
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Diane Poremsky
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      22nd Dec 2007
Are you sending it as HTML or RTF format?

FWIW, the "standard html-editor" was just the built in Outlook editor, which
was replaced by Word. The choice of editor is not the cause of this problem.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-(E-Mail Removed)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)


"Therkules" <(E-Mail Removed)> wrote in message
news:84F946F1-928D-45F6-B5E1-(E-Mail Removed)...
> I have Outlook 2007, and when I send an email in html, the resiever just
> get
> a textmail. In the older versions of Outlook you could change the editor
> from
> Word to a standard html-editor, but you can't do that in 2007.
>
> What shall I do ??


 
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Therkules
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      22nd Dec 2007
Yes it's in my sent box, in the look that it shoud bee in. I was told that it
was most likely to be the editor. In ver 2003 you turn down Word as editor,
it woud work, the man I spoke to did'nt know about 2007, but sai'd that it
usely was the cours in 2003.

if you have any surgestins on what coud be wrong, pease tell me. I can say
that I have no problem sending by Thunderbird. But I woud like to use
Outlook, because it's the one we use at work, and it's the only one I can use
with my PDAphone.
 
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Therkules
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      22nd Dec 2007
it's html, but I have also tried rtf, it does it even wors.

Look at my answer to Roady.
 
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Diane Poremsky
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      22nd Dec 2007
RTF should not be used for messages send to internet accts unless you are
100% sure the recipient uses Outlook and you have a requirement for RTF
format. It's a proprietary format only Outlook can read.

Is the contact set to always use text format? Open the contact, double click
on the email address - it should be set to always let outlook decide.

If this is set to let outlook decide, then the problem is on the recipients
side. What mail client does he use?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-(E-Mail Removed)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)


"Therkules" <(E-Mail Removed)> wrote in message
news:FC8CA96C-AB60-4EB8-A652-(E-Mail Removed)...
> it's html, but I have also tried rtf, it does it even wors.
>
> Look at my answer to Roady.


 
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Therkules
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      23rd Dec 2007
It is sendt as HTML. It was sent to over 20 people, and there is no problem
when I use Thunderbird, then they all can receive HTML-mails.
Non of the recipients have Word, I have and I can receive the mail without
any problems. And the man that said that it was Word that was the problem,
is living as a IT-analyst with Outlook as his domaine, but he does'nt know
2007.
 
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Roady [MVP]
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      24th Dec 2007
Was it send as a mail merge or by using multiple addresses in the To/CC/BCC
line?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"Therkules" <(E-Mail Removed)> wrote in message
news:C8735F5C-296B-44D6-B819-(E-Mail Removed)...
> It is sendt as HTML. It was sent to over 20 people, and there is no
> problem
> when I use Thunderbird, then they all can receive HTML-mails.
> Non of the recipients have Word, I have and I can receive the mail without
> any problems. And the man that said that it was Word that was the
> problem,
> is living as a IT-analyst with Outlook as his domaine, but he does'nt know
> 2007.


 
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Therkules
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      25th Dec 2007
Sent as mutiple under to.
 
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Brian Tillman
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      2nd Jan 2008
Therkules <(E-Mail Removed)> wrote:

> I have Outlook 2007, and when I send an email in html, the resiever
> just get a textmail. In the older versions of Outlook you could
> change the editor from Word to a standard html-editor, but you can't
> do that in 2007.


Is it just the one person or does everyone receiving that message see it as
Plain Text?
--
Brian Tillman [MVP-Outlook]

 
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