RTF should not be used for messages send to internet accts unless you are
100% sure the recipient uses Outlook and you have a requirement for RTF
format. It's a proprietary format only Outlook can read.
Is the contact set to always use text format? Open the contact, double click
on the email address - it should be set to always let outlook decide.
If this is set to let outlook decide, then the problem is on the recipients
side. What mail client does he use?
--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
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"Therkules" <(E-Mail Removed)> wrote in message
news:FC8CA96C-AB60-4EB8-A652-(E-Mail Removed)...
> it's html, but I have also tried rtf, it does it even wors.
>
> Look at my answer to Roady.