When I attempt to open an email I receive " This is a message header. The
full item has not been downloaded."

At INBOX, ALT CTRL-S >SEND/RECEIVE GROUP>All Accounts>EDIT >displays an
option to display headers only or the entire message including the
attachment. In the grayed out area, I can see that a dot in the display
headers only section. Due to the gray out I cannot chooose the alternate
selection.

How can I access the alternate choice?

Which mail account type are you using?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"Edward Monet" <Edward (E-Mail Removed)> wrote in message
news:02B3391B-D9DC-4F80-8C05-(E-Mail Removed)...
> When I attempt to open an email I receive " This is a message header. The
> full item has not been downloaded."
>
> At INBOX, ALT CTRL-S >SEND/RECEIVE GROUP>All Accounts>EDIT >displays an
> option to display headers only or the entire message including the
> attachment. In the grayed out area, I can see that a dot in the display
> headers only section. Due to the gray out I cannot chooose the alternate
> selection.
>
> How can I access the alternate choice?
>

IMAP

"Roady [MVP]" wrote:

> Which mail account type are you using?
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "Edward Monet" <Edward (E-Mail Removed)> wrote in message
> news:02B3391B-D9DC-4F80-8C05-(E-Mail Removed)...
> > When I attempt to open an email I receive " This is a message header. The
> > full item has not been downloaded."
> >
> > At INBOX, ALT CTRL-S >SEND/RECEIVE GROUP>All Accounts>EDIT >displays an
> > option to display headers only or the entire message including the
> > attachment. In the grayed out area, I can see that a dot in the display
> > headers only section. Due to the gray out I cannot chooose the alternate
> > selection.
> >
> > How can I access the alternate choice?
> >
> .
>

Then the send/receive settings are per folder. So select the folder in that
screen and then the options will activate and you can change it to
"complete".

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"Edward Monet" <Edward (E-Mail Removed)> wrote in message
news:EEFA4FFB-A427-4655-AE9A-(E-Mail Removed)...
> IMAP
>
> "Roady [MVP]" wrote:
>
>> Which mail account type are you using?
>>
>> --
>> Robert Sparnaaij [MVP-Outlook]
>> Coauthor, Configuring Microsoft Outlook 2003
>> http://www.howto-outlook.com/
>> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>>
>> http://www.msoutlook.info/
>> Real World Questions, Real World Answers
>>
>> -----
>>
>> "Edward Monet" <Edward (E-Mail Removed)> wrote in message
>> news:02B3391B-D9DC-4F80-8C05-(E-Mail Removed)...
>> > When I attempt to open an email I receive " This is a message header.
>> > The
>> > full item has not been downloaded."
>> >
>> > At INBOX, ALT CTRL-S >SEND/RECEIVE GROUP>All Accounts>EDIT >displays an
>> > option to display headers only or the entire message including the
>> > attachment. In the grayed out area, I can see that a dot in the display
>> > headers only section. Due to the gray out I cannot chooose the
>> > alternate
>> > selection.
>> >
>> > How can I access the alternate choice?
>> >
>> .
>>

Negative -been there done that
CTR ALT S, All ACTIVE>then Highlighting INBOX & then R clicking on it does
not allow access in order to change the grayed out options. I still cannot
get to "complete". 2x clicking on INBOX renders the same result.

This is new DELL computer. The problem started 2 weeks ago, (when I shifted
from a POP3 to IMAP), but not immediately. Four days ago, I disabled both
McAfee & Spysweepr. That did not solve the issue. I then ran the MS OFFICE
installation disk and chose the repair tool followed by a shut down. Upon
rebooting, the Email worked fine.....until the following day. I think I did a
restart. Since then the header only problem returned.

F.Y.I., I use MS OFFICE PROFESSIONAL 2003 SP3. The email handler is OUTLOOK
and not outlook express.

"Roady [MVP]" wrote:

> Then the send/receive settings are per folder. So select the folder in that
> screen and then the options will activate and you can change it to
> "complete".
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "Edward Monet" <Edward (E-Mail Removed)> wrote in message
> news:EEFA4FFB-A427-4655-AE9A-(E-Mail Removed)...
> > IMAP
> >
> > "Roady [MVP]" wrote:
> >
> >> Which mail account type are you using?
> >>
> >> --
> >> Robert Sparnaaij [MVP-Outlook]
> >> Coauthor, Configuring Microsoft Outlook 2003
> >> http://www.howto-outlook.com/
> >> Outlook FAQ, HowTo, Downloads, Add-Ins and more
> >>
> >> http://www.msoutlook.info/
> >> Real World Questions, Real World Answers
> >>
> >> -----
> >>
> >> "Edward Monet" <Edward (E-Mail Removed)> wrote in message
> >> news:02B3391B-D9DC-4F80-8C05-(E-Mail Removed)...
> >> > When I attempt to open an email I receive " This is a message header.
> >> > The
> >> > full item has not been downloaded."
> >> >
> >> > At INBOX, ALT CTRL-S >SEND/RECEIVE GROUP>All Accounts>EDIT >displays an
> >> > option to display headers only or the entire message including the
> >> > attachment. In the grayed out area, I can see that a dot in the display
> >> > headers only section. Due to the gray out I cannot chooose the
> >> > alternate
> >> > selection.
> >> >
> >> > How can I access the alternate choice?
> >> >
> >> .
> >>
> .
>

"Edward Monet" wrote:

> Negative -been there done that
> CTR ALT S, All ACTIVE>then Highlighting INBOX & then R clicking on it does
> not allow access in order to change the grayed out options. I still cannot
> get to "complete". 2x clicking on INBOX renders the same result.
>
> This is new DELL computer. The problem started 2 weeks ago, (when I shifted
> from a POP3 to IMAP), but not immediately. Four days ago, I disabled both
> McAfee & Spysweepr. That did not solve the issue. I then ran the MS OFFICE
> installation disk and chose the repair tool followed by a shut down. Upon
> rebooting, the Email worked fine.....until the following day. I think I did a
> restart. Since then the header only problem returned.
>
> F.Y.I., I use MS OFFICE PROFESSIONAL 2003 SP3. The email handler is OUTLOOK
> and not outlook express.

Try following the directions on this URL and posting the output here.

http://office.microsoft.com/en-us/ou...1742661033.asp

--
Carmel

Never forget: 2 + 2 = 5 for extremely large values of 2.

This reports as a broken or missplled link. Please ck spelling. Thnx


"Carmel" wrote:

> "Edward Monet" wrote:
>
> > Negative -been there done that
> > CTR ALT S, All ACTIVE>then Highlighting INBOX & then R clicking on it does
> > not allow access in order to change the grayed out options. I still cannot
> > get to "complete". 2x clicking on INBOX renders the same result.
> >
> > This is new DELL computer. The problem started 2 weeks ago, (when I shifted
> > from a POP3 to IMAP), but not immediately. Four days ago, I disabled both
> > McAfee & Spysweepr. That did not solve the issue. I then ran the MS OFFICE
> > installation disk and chose the repair tool followed by a shut down. Upon
> > rebooting, the Email worked fine.....until the following day. I think I did a
> > restart. Since then the header only problem returned.
> >
> > F.Y.I., I use MS OFFICE PROFESSIONAL 2003 SP3. The email handler is OUTLOOK
> > and not outlook express.
>
> Try following the directions on this URL and posting the output here.
>
> http://office.microsoft.com/en-us/ou...1742661033.asp
>
> --
> Carmel
>
> Never forget: 2 + 2 = 5 for extremely large values of 2.
>