I've just installed Outlook 2003 on a new machine and I can't get my contacts
to show up in my outlook address book. The help topics suggest that this
should be automatic, but it didn't happen. Other help topics suggest I go to
TOOLS>ADDRESS_BOOK and click on DIRECTORY but there is no DIRECTORY in the
window that opens.

It has never been automatic. That's why they provide instructions:
http://support.microsoft.com/default...Product=ol2002

--
Russ Valentine
"Newmarket2" <(E-Mail Removed)> wrote in message
news:1141313A-0FD8-4F83-A12C-(E-Mail Removed)...
> I've just installed Outlook 2003 on a new machine and I can't get my
> contacts
> to show up in my outlook address book. The help topics suggest that this
> should be automatic, but it didn't happen. Other help topics suggest I go
> to
> TOOLS>ADDRESS_BOOK and click on DIRECTORY but there is no DIRECTORY in the
> window that opens.

"Russ Valentine" wrote:

> It has never been automatic. That's why they provide instructions:
> http://support.microsoft.com/default...Product=ol2002
>
> --
> Russ Valentine
> "Newmarket2" <(E-Mail Removed)> wrote in message
> news:1141313A-0FD8-4F83-A12C-(E-Mail Removed)...
> > I've just installed Outlook 2003 on a new machine and I can't get my
> > contacts
> > to show up in my outlook address book. The help topics suggest that this
> > should be automatic, but it didn't happen. Other help topics suggest I go
> > to
> > TOOLS>ADDRESS_BOOK and click on DIRECTORY but there is no DIRECTORY in the
> > window that opens.
>
> .
> Russ, followed your link. Followed the steps but hit a problem.... Step 2: MARK YOUR CONTACT FOLDER FOR USE WITH YOUR ADDRESS BOOK...
I got to step 2 - opened the window, went to the OUTLOOK ADDRESS BOOK TAB
Saw the SHOW THIS FOLDER AS AN EMAIL ADDRESS BOOK
BUT! it was grayed out and I could not check it.
Know what to do now?

What about the other steps? Is the Outlook Address Book Service installed in
your profile?

--
Russ Valentine
"Newmarket2" <(E-Mail Removed)> wrote in message
news:BD600DDA-2E2A-4BB7-A292-(E-Mail Removed)...
>
>
> "Russ Valentine" wrote:
>
>> It has never been automatic. That's why they provide instructions:
>> http://support.microsoft.com/default...Product=ol2002
>>
>> --
>> Russ Valentine
>> "Newmarket2" <(E-Mail Removed)> wrote in message
>> news:1141313A-0FD8-4F83-A12C-(E-Mail Removed)...
>> > I've just installed Outlook 2003 on a new machine and I can't get my
>> > contacts
>> > to show up in my outlook address book. The help topics suggest that
>> > this
>> > should be automatic, but it didn't happen. Other help topics suggest I
>> > go
>> > to
>> > TOOLS>ADDRESS_BOOK and click on DIRECTORY but there is no DIRECTORY in
>> > the
>> > window that opens.
>>
>> .
>> Russ, followed your link. Followed the steps but hit a problem.... Step
>> 2: MARK YOUR CONTACT FOLDER FOR USE WITH YOUR ADDRESS BOOK...
> I got to step 2 - opened the window, went to the OUTLOOK ADDRESS BOOK TAB
> Saw the SHOW THIS FOLDER AS AN EMAIL ADDRESS BOOK
> BUT! it was grayed out and I could not check it.
> Know what to do now?
>

"Russ Valentine" wrote:

> What about the other steps? Is the Outlook Address Book Service installed in
> your profile?
>


Yes

Then remove it. Restart Outlook. Add it back.
Unless you managed to corrupt your profile, you will be able to enable your
Contacts Folder as an electronic address book.
--
Russ Valentine
"Newmarket2" <(E-Mail Removed)> wrote in message
news:ECFE3006-8CFE-4BD4-922C-(E-Mail Removed)...
>
>
> "Russ Valentine" wrote:
>
>> What about the other steps? Is the Outlook Address Book Service installed
>> in
>> your profile?
>>
>
>
> Yes