You can only use Word as your email editor if the versions of Outlook and
Word are the same. If you upgraded Outlook from 2000 to 2002 but not Word,
you won't be able to use Word as the email editor.
--
Patricia Cardoza
Outlook MVP
www.cardozasolutions.com
Author, Special Edition Using Microsoft Outlook 2003
***Please post all replies to the newsgroups***
"jess" <(E-Mail Removed)> wrote in message
news:00de01c3d609$d764c0e0$(E-Mail Removed)...
> upgraded to 2002 from 2000; most preferences from 2000
> transferred correctly -- except using MS Word as email
> editor; "Tools/Options/Mail Format/Message Format" check
> boxes are grayed out, i.e., unavailable to turn on; is
> there a tweak or something I can do to make those check
> boxes available?