My sense is that it is working as designed--it is the design that is unclear
to the users. I've only seen items found on scans able to be added to that
list, but others here have seen unknowns added on their systems. I think
the distinction may be between Real-time detections, and scanned detections.
I'm not sure it is possible to add to that list via a real-time detection.
--
"Nicob" <(E-Mail Removed)> wrote in message
news:814C1710-90B2-4EAB-A7B3-(E-Mail Removed)...
> As with many other things in WD the allow facility doesn't work ! They
> forgot
> to install an always allow ! thus one has to allow every session ! the
> only
> way round that for the moment is to go to Tools and add the file path in
> the
> don't scan section.
>
> "Bill Sanderson" wrote:
>
>> I haven't seen this issue with Windows Live OneCare (new name!)--so I'd
>> check that Norton is really and truly gone.
>>
>> I still don't understand the allow list--or why those greyed out buttons
>> you
>> cite.
>>
>> --
>>
>> "HellsChicken" <(E-Mail Removed)> wrote in message
>> news:869896FD-688B-4A54-923E-(E-Mail Removed)...
>> > Indeed I do! I had Norton, and replaced it recently with One Care
>> > Live...
>> > I
>> > will try adding the WD entry manually, and hopefully that will allow it
>> > to
>> > connect to SpyNet...
>> >
>> > Any ideas for the lack of items in the Allow List, and it not
>> > remembering
>> > my
>> > deicision on certain programs?
>> >
>> > Thanks for the advice so far!
>> >
>> > "Bill Sanderson" wrote:
>> >
>> >> Do you have a software firewall in place, perhaps as a part of an
>> >> antivirus
>> >> suite application?
>> >>
>> >> --
>> >>
>> >> "HellsChicken" <(E-Mail Removed)> wrote in
>> >> message
>> >> news:4709672F-4F7A-42CE-8C2C-(E-Mail Removed)...
>> >> > I've been using WD since it was released, and there are 2 problems I
>> >> > have
>> >> > (both on 2 seperate computers) which remain:
>> >> >
>> >> > 1) Even though I am an advanced member of SpyNet, neither of the
>> >> > computers
>> >> > ever actually connects to it. Anytime WD asks me to take action on
>> >> > something, it times out on connecting to spynet and says that it is
>> >> > not
>> >> > available. I have no other internet related problems.
>> >> >
>> >> > 2) It is unable to remember certain applications. For example, it
>> >> > asks
>> >> > me
>> >> > whether or not to allow the Adobe speed launcher every time the
>> >> > system
>> >> > restarts. The software explorer lists many programs as not yet
>> >> > classified
>> >> > but does not allow me to actually enable anything. The Remove and
>> >> > Disable
>> >> > buttons function, but I cannot click on something which is not yet
>> >> > classified
>> >> > and click enable as it is simply greyed out.
>> >>
>> >>
>> >>
>>
>>
>>
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