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2 Big Crashes Now NO Sound - Help!

 
 
pammi
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      28th Aug 2004
A week or so ago everything worked fine, but then Windows
XP (Home) crashed during an
update and I had no alternative but to turn the thing off
manually. When I rebooted, there was the option to start
in various modes inclucing "last known good
configuation". That I chose. The puter rebooted with a
70s style screen and really really bad graphics. Taking
advice, I ran the recovery CD, but first I did a huge
abckup operation which turned out not ob e necessary
because everything, including my screen was there on
Startup this time.

Two days ago, it crashed *again*! and I can't remember
what did it, but it looked like the XP equivalent of
a "blue screen of death" and this time the recovery disc
insisted on reintalling the lot, wiping everything else.
I was glad of those backups then, I can tell you.

Unfortunately, after reinstall, not only is ZoneAlarm
playing up complaining of dll files not found, but Norton
AV refuses to intall and I have no sound! I cannot find
out what sound card I have in order to find the driver
because all I get on Device Manager, after using the
Windows "Help and Support" feature are the following (all
of which are allegedly "working fine"!):Audio Codecs,
Legacy Audio Drivers, Legacy Video Capture Devices, Media
Control Devices, MPU-401 Compatible MIDI Device, Standard
Game Port, Video Codecs. Now, I don't think any of these
is the name of my Sound Card and I'd like to find out
what it is so that I can get it working again.

Any ideas please?

pammi x



 
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Phil
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      28th Aug 2004
If you look up your machine's manufacturer and model on the Web, you should
be able to find out what hardware is in it and get the right drivers for it.
I did this recently on an HP machine that was too old for HP themselves to
supply drivers, but using Google searches I was able to pin down the
hardware and get drivers from other Web sites.

"pammi" <(E-Mail Removed)> wrote in message
news:1bdb01c48cf3$21898a20$(E-Mail Removed)...
> A week or so ago everything worked fine, but then Windows
> XP (Home) crashed during an
> update and I had no alternative but to turn the thing off
> manually. When I rebooted, there was the option to start
> in various modes inclucing "last known good
> configuation". That I chose. The puter rebooted with a
> 70s style screen and really really bad graphics. Taking
> advice, I ran the recovery CD, but first I did a huge
> abckup operation which turned out not ob e necessary
> because everything, including my screen was there on
> Startup this time.
>
> Two days ago, it crashed *again*! and I can't remember
> what did it, but it looked like the XP equivalent of
> a "blue screen of death" and this time the recovery disc
> insisted on reintalling the lot, wiping everything else.
> I was glad of those backups then, I can tell you.
>
> Unfortunately, after reinstall, not only is ZoneAlarm
> playing up complaining of dll files not found, but Norton
> AV refuses to intall and I have no sound! I cannot find
> out what sound card I have in order to find the driver
> because all I get on Device Manager, after using the
> Windows "Help and Support" feature are the following (all
> of which are allegedly "working fine"!):Audio Codecs,
> Legacy Audio Drivers, Legacy Video Capture Devices, Media
> Control Devices, MPU-401 Compatible MIDI Device, Standard
> Game Port, Video Codecs. Now, I don't think any of these
> is the name of my Sound Card and I'd like to find out
> what it is so that I can get it working again.
>
> Any ideas please?
>
> pammi x
>
>
>



 
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