I have a client that is considering 1and1.com hosting (Windows Platform). I would like to get your
thoughts on them (the good, the bad and the ugly), especially about their support.

--
==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
WEBMASTER Resources(tm)
http://www.ycoln-resources.com
FrontPage Resources, WebCircle, MS KB Quick Links, etc.
==============================================
To assist you in getting the best answers for FrontPage support see:
http://www.net-sites.com/sitebuilder/newsgroups.asp

If you read all their FAQ and tutorials you won't need any support.

I'm running 7 sites with them and the only problem I had was not reading the
tutorials.

I can't think of a reason to contact them because everything is available
via a control panel.
Not much extra stuff tho. On the *nix* platform.

I have 2 more sites on Yahoo Small business, and their support is
questionable at best.

I could give you my referral, but this is not the proper venue.

Aloha,

Wes

"Thomas A. Rowe" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>I have a client that is considering 1and1.com hosting (Windows Platform). I
>would like to get your thoughts on them (the good, the bad and the ugly),
>especially about their support.
>
> --
> ==============================================
> Thomas A. Rowe (Microsoft MVP - FrontPage)
> WEBMASTER Resources(tm)
> http://www.ycoln-resources.com
> FrontPage Resources, WebCircle, MS KB Quick Links, etc.
> ==============================================
> To assist you in getting the best answers for FrontPage support see:
> http://www.net-sites.com/sitebuilder/newsgroups.asp
>
>
>

So you are not using their Windows IIS hosting, just Unix/Linux?

Thank you for replying.
--
==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
WEBMASTER Resources(tm)
http://www.ycoln-resources.com
FrontPage Resources, WebCircle, MS KB Quick Links, etc.
==============================================
To assist you in getting the best answers for FrontPage support see:
http://www.net-sites.com/sitebuilder/newsgroups.asp

"Wes" <(E-Mail Removed)> wrote in message news:%(E-Mail Removed)...
> If you read all their FAQ and tutorials you won't need any support.
>
> I'm running 7 sites with them and the only problem I had was not reading the tutorials.
>
> I can't think of a reason to contact them because everything is available via a control panel.
> Not much extra stuff tho. On the *nix* platform.
>
> I have 2 more sites on Yahoo Small business, and their support is questionable at best.
>
> I could give you my referral, but this is not the proper venue.
>
> Aloha,
>
> Wes
>
> "Thomas A. Rowe" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
>>I have a client that is considering 1and1.com hosting (Windows Platform). I would like to get your
>>thoughts on them (the good, the bad and the ugly), especially about their support.
>>
>> --
>> ==============================================
>> Thomas A. Rowe (Microsoft MVP - FrontPage)
>> WEBMASTER Resources(tm)
>> http://www.ycoln-resources.com
>> FrontPage Resources, WebCircle, MS KB Quick Links, etc.
>> ==============================================
>> To assist you in getting the best answers for FrontPage support see:
>> http://www.net-sites.com/sitebuilder/newsgroups.asp
>>
>>
>>
>
>

Correct, have no absolute need for a Winder Server at this time.

"Thomas A. Rowe" <(E-Mail Removed)> wrote in message
news:eSse$(E-Mail Removed)...
> So you are not using their Windows IIS hosting, just Unix/Linux?
>
> Thank you for replying.
> --
> ==============================================
> Thomas A. Rowe (Microsoft MVP - FrontPage)
> WEBMASTER Resources(tm)
> http://www.ycoln-resources.com
> FrontPage Resources, WebCircle, MS KB Quick Links, etc.
> ==============================================
> To assist you in getting the best answers for FrontPage support see:
> http://www.net-sites.com/sitebuilder/newsgroups.asp
>
> "Wes" <(E-Mail Removed)> wrote in message
> news:%(E-Mail Removed)...
>> If you read all their FAQ and tutorials you won't need any support.
>>
>> I'm running 7 sites with them and the only problem I had was not reading
>> the tutorials.
>>
>> I can't think of a reason to contact them because everything is available
>> via a control panel.
>> Not much extra stuff tho. On the *nix* platform.
>>
>> I have 2 more sites on Yahoo Small business, and their support is
>> questionable at best.
>>
>> I could give you my referral, but this is not the proper venue.
>>
>> Aloha,
>>
>> Wes
>>
>> "Thomas A. Rowe" <(E-Mail Removed)> wrote in message
>> news:(E-Mail Removed)...
>>>I have a client that is considering 1and1.com hosting (Windows Platform).
>>>I would like to get your thoughts on them (the good, the bad and the
>>>ugly), especially about their support.
>>>
>>> --
>>> ==============================================
>>> Thomas A. Rowe (Microsoft MVP - FrontPage)
>>> WEBMASTER Resources(tm)
>>> http://www.ycoln-resources.com
>>> FrontPage Resources, WebCircle, MS KB Quick Links, etc.
>>> ==============================================
>>> To assist you in getting the best answers for FrontPage support see:
>>> http://www.net-sites.com/sitebuilder/newsgroups.asp
>>>
>>>
>>>
>>
>>
>
>

Ok. I only work on Windows IIS servers.

--
==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
WEBMASTER Resources(tm)
http://www.ycoln-resources.com
FrontPage Resources, WebCircle, MS KB Quick Links, etc.
==============================================
To assist you in getting the best answers for FrontPage support see:
http://www.net-sites.com/sitebuilder/newsgroups.asp

"Wes" <(E-Mail Removed)> wrote in message news:%(E-Mail Removed)...
> Correct, have no absolute need for a Winder Server at this time.
>
> "Thomas A. Rowe" <(E-Mail Removed)> wrote in message news:eSse$(E-Mail Removed)...
>> So you are not using their Windows IIS hosting, just Unix/Linux?
>>
>> Thank you for replying.
>> --
>> ==============================================
>> Thomas A. Rowe (Microsoft MVP - FrontPage)
>> WEBMASTER Resources(tm)
>> http://www.ycoln-resources.com
>> FrontPage Resources, WebCircle, MS KB Quick Links, etc.
>> ==============================================
>> To assist you in getting the best answers for FrontPage support see:
>> http://www.net-sites.com/sitebuilder/newsgroups.asp
>>
>> "Wes" <(E-Mail Removed)> wrote in message news:%(E-Mail Removed)...
>>> If you read all their FAQ and tutorials you won't need any support.
>>>
>>> I'm running 7 sites with them and the only problem I had was not reading the tutorials.
>>>
>>> I can't think of a reason to contact them because everything is available via a control panel.
>>> Not much extra stuff tho. On the *nix* platform.
>>>
>>> I have 2 more sites on Yahoo Small business, and their support is questionable at best.
>>>
>>> I could give you my referral, but this is not the proper venue.
>>>
>>> Aloha,
>>>
>>> Wes
>>>
>>> "Thomas A. Rowe" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
>>>>I have a client that is considering 1and1.com hosting (Windows Platform). I would like to get
>>>>your thoughts on them (the good, the bad and the ugly), especially about their support.
>>>>
>>>> --
>>>> ==============================================
>>>> Thomas A. Rowe (Microsoft MVP - FrontPage)
>>>> WEBMASTER Resources(tm)
>>>> http://www.ycoln-resources.com
>>>> FrontPage Resources, WebCircle, MS KB Quick Links, etc.
>>>> ==============================================
>>>> To assist you in getting the best answers for FrontPage support see:
>>>> http://www.net-sites.com/sitebuilder/newsgroups.asp
>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>

alentus.com is great


"Thomas A. Rowe" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
> Ok. I only work on Windows IIS servers.
>
> --
> ==============================================
> Thomas A. Rowe (Microsoft MVP - FrontPage)
> WEBMASTER Resources(tm)
> http://www.ycoln-resources.com
> FrontPage Resources, WebCircle, MS KB Quick Links, etc.
> ==============================================
> To assist you in getting the best answers for FrontPage support see:
> http://www.net-sites.com/sitebuilder/newsgroups.asp
>
> "Wes" <(E-Mail Removed)> wrote in message news:%(E-Mail Removed)...
> > Correct, have no absolute need for a Winder Server at this time.
> >
> > "Thomas A. Rowe" <(E-Mail Removed)> wrote in message news:eSse$(E-Mail Removed)...
> >> So you are not using their Windows IIS hosting, just Unix/Linux?
> >>
> >> Thank you for replying.
> >> --
> >> ==============================================
> >> Thomas A. Rowe (Microsoft MVP - FrontPage)
> >> WEBMASTER Resources(tm)
> >> http://www.ycoln-resources.com
> >> FrontPage Resources, WebCircle, MS KB Quick Links, etc.
> >> ==============================================
> >> To assist you in getting the best answers for FrontPage support see:
> >> http://www.net-sites.com/sitebuilder/newsgroups.asp
> >>
> >> "Wes" <(E-Mail Removed)> wrote in message news:%(E-Mail Removed)...
> >>> If you read all their FAQ and tutorials you won't need any support.
> >>>
> >>> I'm running 7 sites with them and the only problem I had was not reading the tutorials.
> >>>
> >>> I can't think of a reason to contact them because everything is available via a control panel.
> >>> Not much extra stuff tho. On the *nix* platform.
> >>>
> >>> I have 2 more sites on Yahoo Small business, and their support is questionable at best.
> >>>
> >>> I could give you my referral, but this is not the proper venue.
> >>>
> >>> Aloha,
> >>>
> >>> Wes
> >>>
> >>> "Thomas A. Rowe" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
> >>>>I have a client that is considering 1and1.com hosting (Windows Platform). I would like to get
> >>>>your thoughts on them (the good, the bad and the ugly), especially about their support.
> >>>>
> >>>> --
> >>>> ==============================================
> >>>> Thomas A. Rowe (Microsoft MVP - FrontPage)
> >>>> WEBMASTER Resources(tm)
> >>>> http://www.ycoln-resources.com
> >>>> FrontPage Resources, WebCircle, MS KB Quick Links, etc.
> >>>> ==============================================
> >>>> To assist you in getting the best answers for FrontPage support see:
> >>>> http://www.net-sites.com/sitebuilder/newsgroups.asp
> >>>>
> >>>>
> >>>>
> >>>
> >>>
> >>
> >>
> >
> >
>
>

Thanks, but I am not looking for a web host, I just want to know people's thoughts on 1and1.com. I
am completely happy with my web host.

--
==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
WEBMASTER Resources(tm)
http://www.ycoln-resources.com
FrontPage Resources, WebCircle, MS KB Quick Links, etc.
==============================================
To assist you in getting the best answers for FrontPage support see:
http://www.net-sites.com/sitebuilder/newsgroups.asp

"Rob Giordano (Crash Gordon®)" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
alentus.com is great


"Thomas A. Rowe" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
> Ok. I only work on Windows IIS servers.
>
> --
> ==============================================
> Thomas A. Rowe (Microsoft MVP - FrontPage)
> WEBMASTER Resources(tm)
> http://www.ycoln-resources.com
> FrontPage Resources, WebCircle, MS KB Quick Links, etc.
> ==============================================
> To assist you in getting the best answers for FrontPage support see:
> http://www.net-sites.com/sitebuilder/newsgroups.asp
>
> "Wes" <(E-Mail Removed)> wrote in message news:%(E-Mail Removed)...
> > Correct, have no absolute need for a Winder Server at this time.
> >
> > "Thomas A. Rowe" <(E-Mail Removed)> wrote in message
> > news:eSse$(E-Mail Removed)...
> >> So you are not using their Windows IIS hosting, just Unix/Linux?
> >>
> >> Thank you for replying.
> >> --
> >> ==============================================
> >> Thomas A. Rowe (Microsoft MVP - FrontPage)
> >> WEBMASTER Resources(tm)
> >> http://www.ycoln-resources.com
> >> FrontPage Resources, WebCircle, MS KB Quick Links, etc.
> >> ==============================================
> >> To assist you in getting the best answers for FrontPage support see:
> >> http://www.net-sites.com/sitebuilder/newsgroups.asp
> >>
> >> "Wes" <(E-Mail Removed)> wrote in message news:%(E-Mail Removed)...
> >>> If you read all their FAQ and tutorials you won't need any support.
> >>>
> >>> I'm running 7 sites with them and the only problem I had was not reading the tutorials.
> >>>
> >>> I can't think of a reason to contact them because everything is available via a control panel.
> >>> Not much extra stuff tho. On the *nix* platform.
> >>>
> >>> I have 2 more sites on Yahoo Small business, and their support is questionable at best.
> >>>
> >>> I could give you my referral, but this is not the proper venue.
> >>>
> >>> Aloha,
> >>>
> >>> Wes
> >>>
> >>> "Thomas A. Rowe" <(E-Mail Removed)> wrote in message
> >>> news:(E-Mail Removed)...
> >>>>I have a client that is considering 1and1.com hosting (Windows Platform). I would like to get
> >>>>your thoughts on them (the good, the bad and the ugly), especially about their support.
> >>>>
> >>>> --
> >>>> ==============================================
> >>>> Thomas A. Rowe (Microsoft MVP - FrontPage)
> >>>> WEBMASTER Resources(tm)
> >>>> http://www.ycoln-resources.com
> >>>> FrontPage Resources, WebCircle, MS KB Quick Links, etc.
> >>>> ==============================================
> >>>> To assist you in getting the best answers for FrontPage support see:
> >>>> http://www.net-sites.com/sitebuilder/newsgroups.asp
> >>>>
> >>>>
> >>>>
> >>>
> >>>
> >>
> >>
> >
> >
>
>

otay sorry.


"Thomas A. Rowe" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
> Thanks, but I am not looking for a web host, I just want to know people's thoughts on 1and1.com. I
> am completely happy with my web host.
>
> --
> ==============================================
> Thomas A. Rowe (Microsoft MVP - FrontPage)
> WEBMASTER Resources(tm)
> http://www.ycoln-resources.com
> FrontPage Resources, WebCircle, MS KB Quick Links, etc.
> ==============================================
> To assist you in getting the best answers for FrontPage support see:
> http://www.net-sites.com/sitebuilder/newsgroups.asp
>
> "Rob Giordano (Crash Gordon®)" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> alentus.com is great
>
>
> "Thomas A. Rowe" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
> > Ok. I only work on Windows IIS servers.
> >
> > --
> > ==============================================
> > Thomas A. Rowe (Microsoft MVP - FrontPage)
> > WEBMASTER Resources(tm)
> > http://www.ycoln-resources.com
> > FrontPage Resources, WebCircle, MS KB Quick Links, etc.
> > ==============================================
> > To assist you in getting the best answers for FrontPage support see:
> > http://www.net-sites.com/sitebuilder/newsgroups.asp
> >
> > "Wes" <(E-Mail Removed)> wrote in message news:%(E-Mail Removed)...
> > > Correct, have no absolute need for a Winder Server at this time.
> > >
> > > "Thomas A. Rowe" <(E-Mail Removed)> wrote in message
> > > news:eSse$(E-Mail Removed)...
> > >> So you are not using their Windows IIS hosting, just Unix/Linux?
> > >>
> > >> Thank you for replying.
> > >> --
> > >> ==============================================
> > >> Thomas A. Rowe (Microsoft MVP - FrontPage)
> > >> WEBMASTER Resources(tm)
> > >> http://www.ycoln-resources.com
> > >> FrontPage Resources, WebCircle, MS KB Quick Links, etc.
> > >> ==============================================
> > >> To assist you in getting the best answers for FrontPage support see:
> > >> http://www.net-sites.com/sitebuilder/newsgroups.asp
> > >>
> > >> "Wes" <(E-Mail Removed)> wrote in message news:%(E-Mail Removed)...
> > >>> If you read all their FAQ and tutorials you won't need any support.
> > >>>
> > >>> I'm running 7 sites with them and the only problem I had was not reading the tutorials.
> > >>>
> > >>> I can't think of a reason to contact them because everything is available via a control panel.
> > >>> Not much extra stuff tho. On the *nix* platform.
> > >>>
> > >>> I have 2 more sites on Yahoo Small business, and their support is questionable at best.
> > >>>
> > >>> I could give you my referral, but this is not the proper venue.
> > >>>
> > >>> Aloha,
> > >>>
> > >>> Wes
> > >>>
> > >>> "Thomas A. Rowe" <(E-Mail Removed)> wrote in message
> > >>> news:(E-Mail Removed)...
> > >>>>I have a client that is considering 1and1.com hosting (Windows Platform). I would like to get
> > >>>>your thoughts on them (the good, the bad and the ugly), especially about their support.
> > >>>>
> > >>>> --
> > >>>> ==============================================
> > >>>> Thomas A. Rowe (Microsoft MVP - FrontPage)
> > >>>> WEBMASTER Resources(tm)
> > >>>> http://www.ycoln-resources.com
> > >>>> FrontPage Resources, WebCircle, MS KB Quick Links, etc.
> > >>>> ==============================================
> > >>>> To assist you in getting the best answers for FrontPage support see:
> > >>>> http://www.net-sites.com/sitebuilder/newsgroups.asp
> > >>>>
> > >>>>
> > >>>>
> > >>>
> > >>>
> > >>
> > >>
> > >
> > >
> >
> >
>
>

Thomas - I started with a *nix account on 1and1 about a year ago - that was
OK. Then went to a Windows hosting account fairly recently - OK originally,
but over 6 weeks ago my web space developed a problem that still has not
been fixed, despite many lo-o-o-ong phone calls to 1and1 support, despite
four times me being told that the problem had been sent to their sys admin
(in Germany), despite me being told on at least four occasions that the
problem would be fixed within 48 hours and that I would be e-mailed with
progress - never an email have I seen. I've sent emails to
(E-Mail Removed), filled in the "How was the quality of our support?"
questionnaires that they bot-email to me, called them time and again, but
still have the same problems. Basically, when I try to publish a sub-web
from 1and1 using FP2003, the publish starts off OK, but then slows right
down, stops, and I get a "Server timed out"-type message. They confirm that
there is a problem (they've also doen a publish and get the same result, but
have not yet fixed it. I'm now using another host, but am hoping to
eventually get my 1and1 account back. Hope this helps.

Dan

"Thomas A. Rowe" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>I have a client that is considering 1and1.com hosting (Windows Platform). I
>would like to get your thoughts on them (the good, the bad and the ugly),
>especially about their support.
>
> --
> ==============================================
> Thomas A. Rowe (Microsoft MVP - FrontPage)
> WEBMASTER Resources(tm)
> http://www.ycoln-resources.com
> FrontPage Resources, WebCircle, MS KB Quick Links, etc.
> ==============================================
> To assist you in getting the best answers for FrontPage support see:
> http://www.net-sites.com/sitebuilder/newsgroups.asp
>
>
>

Dan,

Thanks for the feedback!

--
==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
WEBMASTER Resources(tm)
http://www.ycoln-resources.com
FrontPage Resources, WebCircle, MS KB Quick Links, etc.
==============================================
To assist you in getting the best answers for FrontPage support see:
http://www.net-sites.com/sitebuilder/newsgroups.asp

"Dan E" <webbie(removethis)@preferredcountry.com> wrote in message
news:(E-Mail Removed)...
> Thomas - I started with a *nix account on 1and1 about a year ago - that was OK. Then went to a
> Windows hosting account fairly recently - OK originally, but over 6 weeks ago my web space
> developed a problem that still has not been fixed, despite many lo-o-o-ong phone calls to 1and1
> support, despite four times me being told that the problem had been sent to their sys admin (in
> Germany), despite me being told on at least four occasions that the problem would be fixed within
> 48 hours and that I would be e-mailed with progress - never an email have I seen. I've sent
> emails to (E-Mail Removed), filled in the "How was the quality of our support?" questionnaires
> that they bot-email to me, called them time and again, but still have the same problems.
> Basically, when I try to publish a sub-web from 1and1 using FP2003, the publish starts off OK, but
> then slows right down, stops, and I get a "Server timed out"-type message. They confirm that
> there is a problem (they've also doen a publish and get the same result, but have not yet fixed
> it. I'm now using another host, but am hoping to eventually get my 1and1 account back. Hope this
> helps.
>
> Dan
>
> "Thomas A. Rowe" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
>>I have a client that is considering 1and1.com hosting (Windows Platform). I would like to get your
>>thoughts on them (the good, the bad and the ugly), especially about their support.
>>
>> --
>> ==============================================
>> Thomas A. Rowe (Microsoft MVP - FrontPage)
>> WEBMASTER Resources(tm)
>> http://www.ycoln-resources.com
>> FrontPage Resources, WebCircle, MS KB Quick Links, etc.
>> ==============================================
>> To assist you in getting the best answers for FrontPage support see:
>> http://www.net-sites.com/sitebuilder/newsgroups.asp
>>
>>
>>
>
>