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1900x1200 screen display resolution not sticking - help.

 
 
quest
Guest
Posts: n/a
 
      1st May 2009
Hi,

I ended up replacing a X600 with a PowerColor HD2400Pro.
I installed the latest drivers from the ATI web site (9.5 - I believe).

I have one problem: the selected resolution doesn't stick. Whenever I
reboot, it reverts back to 640x480, 8 bit color. I can set it back from
Catalyst. However, after the reboot it will go back.

More information:
1.) I can change the resolution only from Catalyst - not from the windows
display settings dialog !!
2.) As a test I did run directx test. After the test comes back from the 3D
test (rotating cube) the screen resolution reverts back to 640x480 as well !!
3.) The problem also happens after a user switch

In the meantime I also did a total uninstall with the ATI uninstall and
installed the version of the driver that came on a CD with the card (8.5x).
Same problem.

Could it be that the resolution info is not written correctly in the registry?
Is there a way to force the resolution through the registry?
What are the registry values that represent the current resolution? Are
there several entries? i.e. system default, then user setting?

 
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smlunatick
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Posts: n/a
 
      1st May 2009
On May 1, 2:55*pm, quest <qu...@discussions.microsoft.com> wrote:
> Hi,
>
> I ended up replacing a X600 with a PowerColor HD2400Pro.
> I installed the latest drivers from the ATI web site (9.5 - I believe).
>
> I have one problem: the selected resolution doesn't stick. Whenever I
> reboot, it reverts back to 640x480, 8 bit color. I can set it back from
> Catalyst. However, after the reboot it will go back.
>
> More information:
> 1.) I can change the resolution only from Catalyst - not from the windows
> display settings dialog !!
> 2.) As a test I did run directx test. After the test comes back from the 3D
> test (rotating cube) the screen resolution reverts back to 640x480 as well !!
> 3.) The problem also happens after a user switch
>
> In the meantime I also did a total uninstall with the ATI uninstall and
> installed the version of the driver that came on a CD with the card (8.5x).
> Same problem.
>
> Could it be that the resolution info is not written correctly in the registry?
> Is there a way to force the resolution through the registry?
> What are the registry values that represent the current resolution? Are
> there several entries? i.e. system default, then user setting?



It seems that because it is defaulting to 640x480, 8 bit colors, you
are having driver problems. You should locate, download and install
Driver Sweeper. Once installed, uninstall the ATi drivers, reboot,
access the Safe Mode, run Driver Sweeper in order to clean up left-
over settings and files. Reboot and let XP detect the "standard VGA"
card. Make sure the motherboard chipset drivers are installed and
then re-install the ATi drivers.

If you have additional problems, please check with the web forums on
www.guru3d.com. This is a web site specialised with video card /
driver problems.
 
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Anna
Guest
Posts: n/a
 
      1st May 2009

"quest" <(E-Mail Removed)> wrote in message
news:0B527240-C8F3-4484-BB49-(E-Mail Removed)...
> Hi,
>
> I ended up replacing a X600 with a PowerColor HD2400Pro.
> I installed the latest drivers from the ATI web site (9.5 - I believe).
>
> I have one problem: the selected resolution doesn't stick. Whenever I
> reboot, it reverts back to 640x480, 8 bit color. I can set it back from
> Catalyst. However, after the reboot it will go back.
>
> More information:
> 1.) I can change the resolution only from Catalyst - not from the windows
> display settings dialog !!
> 2.) As a test I did run directx test. After the test comes back from the
> 3D
> test (rotating cube) the screen resolution reverts back to 640x480 as well
> !!
> 3.) The problem also happens after a user switch
>
> In the meantime I also did a total uninstall with the ATI uninstall and
> installed the version of the driver that came on a CD with the card
> (8.5x).
> Same problem.
>
> Could it be that the resolution info is not written correctly in the
> registry?
> Is there a way to force the resolution through the registry?
> What are the registry values that represent the current resolution? Are
> there several entries? i.e. system default, then user setting?



quest:
(It goes without saying that your monitor supports the 1900 x 1200
resolution, right?)

The following may not resolve your problem, but let me mention it anyway...

We have also run into driver issues re a couple of PowerColor graphics cards
we've worked with, although not the same model you have. The problems we
encountered weren't precisely the same as yours but did involve driver
issues even when we installed the latest ATI driver as well as the driver
from PC's installation CD.

Anyway, try this in the meantime, assuming you haven't already done so...
Access http://www.powercolor.com/Global/sup...ProductID=1362
and download/install the XP driver for your card. Do so even if the version
(8.52) is presumably the same version on the PC driver CD or earlier than
the one you've already installed via ATI.

It would probably be best to uninstall the present ATI drivers and whatever
other ATI-based software programs are listed from Add or Remove Programs
before installing the v8.52 driver.

While I'm not terribly sanguine about all this correcting the problem, it's
worth a shot.
Anna



 
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quest
Guest
Posts: n/a
 
      2nd May 2009
Hi,

I uninstalled the driver using ATI utility
rebooted
used driver sweeper (I noticed that some ati files are coming back after a
clean)
downlaoded the latest driver from powercolor

Started the installation of the driver => the isntall tells me that it wors
only as an admin. However, I'm an admin...
So, this version is no good? The CD version doesn't calim I'm not the admin.
Could I risk the offical ATI driver?


"Anna" wrote:

>
> "quest" <(E-Mail Removed)> wrote in message
> news:0B527240-C8F3-4484-BB49-(E-Mail Removed)...
> > Hi,
> >
> > I ended up replacing a X600 with a PowerColor HD2400Pro.
> > I installed the latest drivers from the ATI web site (9.5 - I believe).
> >
> > I have one problem: the selected resolution doesn't stick. Whenever I
> > reboot, it reverts back to 640x480, 8 bit color. I can set it back from
> > Catalyst. However, after the reboot it will go back.
> >
> > More information:
> > 1.) I can change the resolution only from Catalyst - not from the windows
> > display settings dialog !!
> > 2.) As a test I did run directx test. After the test comes back from the
> > 3D
> > test (rotating cube) the screen resolution reverts back to 640x480 as well
> > !!
> > 3.) The problem also happens after a user switch
> >
> > In the meantime I also did a total uninstall with the ATI uninstall and
> > installed the version of the driver that came on a CD with the card
> > (8.5x).
> > Same problem.
> >
> > Could it be that the resolution info is not written correctly in the
> > registry?
> > Is there a way to force the resolution through the registry?
> > What are the registry values that represent the current resolution? Are
> > there several entries? i.e. system default, then user setting?

>
>
> quest:
> (It goes without saying that your monitor supports the 1900 x 1200
> resolution, right?)
>
> The following may not resolve your problem, but let me mention it anyway...
>
> We have also run into driver issues re a couple of PowerColor graphics cards
> we've worked with, although not the same model you have. The problems we
> encountered weren't precisely the same as yours but did involve driver
> issues even when we installed the latest ATI driver as well as the driver
> from PC's installation CD.
>
> Anyway, try this in the meantime, assuming you haven't already done so...
> Access http://www.powercolor.com/Global/sup...ProductID=1362
> and download/install the XP driver for your card. Do so even if the version
> (8.52) is presumably the same version on the PC driver CD or earlier than
> the one you've already installed via ATI.
>
> It would probably be best to uninstall the present ATI drivers and whatever
> other ATI-based software programs are listed from Add or Remove Programs
> before installing the v8.52 driver.
>
> While I'm not terribly sanguine about all this correcting the problem, it's
> worth a shot.
> Anna
>
>
>
>

 
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quest
Guest
Posts: n/a
 
      2nd May 2009
never mind about hte admin thing. I rebooted again and I was able to install.

But I still have my original problem. SLight twist. It falls back to 800x600
32 bit. A minimal improvement (32 bit).

I start to suspect the multiuser setup to be an issue. Therefore, I wonder
if I could force it from the registry?

"quest" wrote:

> Hi,
>
> I uninstalled the driver using ATI utility
> rebooted
> used driver sweeper (I noticed that some ati files are coming back after a
> clean)
> downlaoded the latest driver from powercolor
>
> Started the installation of the driver => the isntall tells me that it wors
> only as an admin. However, I'm an admin...
> So, this version is no good? The CD version doesn't calim I'm not the admin.
> Could I risk the offical ATI driver?
>
>
> "Anna" wrote:
>
> >
> > "quest" <(E-Mail Removed)> wrote in message
> > news:0B527240-C8F3-4484-BB49-(E-Mail Removed)...
> > > Hi,
> > >
> > > I ended up replacing a X600 with a PowerColor HD2400Pro.
> > > I installed the latest drivers from the ATI web site (9.5 - I believe).
> > >
> > > I have one problem: the selected resolution doesn't stick. Whenever I
> > > reboot, it reverts back to 640x480, 8 bit color. I can set it back from
> > > Catalyst. However, after the reboot it will go back.
> > >
> > > More information:
> > > 1.) I can change the resolution only from Catalyst - not from the windows
> > > display settings dialog !!
> > > 2.) As a test I did run directx test. After the test comes back from the
> > > 3D
> > > test (rotating cube) the screen resolution reverts back to 640x480 as well
> > > !!
> > > 3.) The problem also happens after a user switch
> > >
> > > In the meantime I also did a total uninstall with the ATI uninstall and
> > > installed the version of the driver that came on a CD with the card
> > > (8.5x).
> > > Same problem.
> > >
> > > Could it be that the resolution info is not written correctly in the
> > > registry?
> > > Is there a way to force the resolution through the registry?
> > > What are the registry values that represent the current resolution? Are
> > > there several entries? i.e. system default, then user setting?

> >
> >
> > quest:
> > (It goes without saying that your monitor supports the 1900 x 1200
> > resolution, right?)
> >
> > The following may not resolve your problem, but let me mention it anyway...
> >
> > We have also run into driver issues re a couple of PowerColor graphics cards
> > we've worked with, although not the same model you have. The problems we
> > encountered weren't precisely the same as yours but did involve driver
> > issues even when we installed the latest ATI driver as well as the driver
> > from PC's installation CD.
> >
> > Anyway, try this in the meantime, assuming you haven't already done so...
> > Access http://www.powercolor.com/Global/sup...ProductID=1362
> > and download/install the XP driver for your card. Do so even if the version
> > (8.52) is presumably the same version on the PC driver CD or earlier than
> > the one you've already installed via ATI.
> >
> > It would probably be best to uninstall the present ATI drivers and whatever
> > other ATI-based software programs are listed from Add or Remove Programs
> > before installing the v8.52 driver.
> >
> > While I'm not terribly sanguine about all this correcting the problem, it's
> > worth a shot.
> > Anna
> >
> >
> >
> >

 
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quest
Guest
Posts: n/a
 
      2nd May 2009
Winodws XP

yes, happens on all user accounts.
 
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quest
Guest
Posts: n/a
 
      2nd May 2009
Hi Goku,

No problems with the registry. I'm looking forward to your help.

"Goku" wrote:

>
> OK, we can try and force this setting. I take it that you are familiar
> with the registry. If not, then without hesitation, please let me know
> in your next reply and I will work out step-by-step instructions for
> you.
>
> -- Goku
>
>
> --
> Goku
> Posted via http://computerhelpforums.net Forum to USENET Gateway
>
>

 
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quest
Guest
Posts: n/a
 
      3rd May 2009
Hi Goku,

This is somewhat embarrassing. I can't get Regseeker to run. I downloaded
(from two sources) and there is no setup or exe included. So I figured I
would double-click on the desktop reg entry in the backup folder. No results
so far.
How do I get the regseeker operational?


"Goku" wrote:

>
> OK, sorry for the delay. Please do the following.
>
> Download and extract *RegSeeker* from *'here'
> (http://www.hoverdesk.net/freeware.htm)*. Make sure the files are
> extracted to a safe and convenient location. Open the program, and
> switch to the *Find in registry...* section. Check all of the boxes
> present and type *Resolution* in the *Search for:* field.
>
> Click on the *Search!* box. It will perform a detailed search of all
> the registry entries with resolution in their name. Please wait
> patiently while the search is in progress. After the search is
> completed, highlight all the resultant entries, right-click on them and
> select *Export selected items*. Give it a suitable name and press the
> *OK* button. Acknowledge the corresponding prompt by clicking *OK!*.
>
> Now, browse to the location where you extracted the RegSeeker's files
> and you will find a folder named *Backup*. Enter the folder and find the
> file you found. Please upload the file to a file-hosting site and post
> the link in your next reply.
>
> I will give you the final touches after I have seen the contents of the
> file. Hope that helps.
>
> By the way, it would be a little more convenient if you could continue
> on the Forums as the newsgroup does funny things to the code in my
> posts. No pressure. Let me know how you want to continue.
>
> Kindest regards.
>
> -- Goku
>
>
> --
> Goku
> Posted via http://computerhelpforums.net Forum to USENET Gateway
>
>

 
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quest
Guest
Posts: n/a
 
      3rd May 2009
I believe I have an issue then. I don't have any file with such an icon in my
folder. I downloaded from two sources and extracted the content. In both
cases I did not end up with such a file you describing.
I;m ending up with two subfolders (Backup and Languages) and 12 files.

"Goku" wrote:

>
> No, that is not embarassing at all. I myself would have been bamboozled
> by the program. You need to extract the contents of the zip file to a
> location on your hard drive. Next browse to the location and you will
> find a folder called *RegSeeker*. Enter the folder and you will see a
> file with the icon of a computer. That is *RegSeeker*. Double-click on
> it and you should be able to continue with the rest of my instructions.
>
> Hope that helps.
>
> -- Goku
>
>
> --
> Goku
> Posted via http://computerhelpforums.net Forum to USENET Gateway
>
>

 
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quest
Guest
Posts: n/a
 
      4th May 2009
Hi Goku,

That seems to be my problem. The RegSeeker file is not in my extract.
Can you see it in this zip file? http://www.hoverdesk.net/dl/en/RegSeeker.zip



"Goku" wrote:

>
> Hello Quest. You are doing it perfectly right. Please do not concentrate
> on the icon but instead concentrate on the file named *RegSeeker*. Here
> is an example of what it should look like.
>
> For your convenience, I am posting some images to simplify matters.
>
> http://i301.photobucket.com/albums/n...RegSeeker1.jpg
>
> http://i301.photobucket.com/albums/n...RegSeeker1.jpg
>
> I hope you will now be able to continue with the rest of my
> instructions. Please let me know if you get stuck somewhere else and I
> will try to get you moving.
>
> Oh, and sorry for the annotations. My handwriting is awful and I know
> that!
>
> Kindest regards.
>
> -- Goku
>
>
> --
> Goku
> Posted via http://computerhelpforums.net Forum to USENET Gateway
>
>

 
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