In article <83B455D7-6F1B-476C-8812-(E-Mail Removed)>,
jenniferesme <(E-Mail Removed)> wrote:
>> >In my moms network connections window she just has an icon that says 1394.
>> >Shouldn't she be seeing another connection (like LAN) if she wants to connect
>> >to the net? I don't know what this 1394 is, but I do know that my computer
>> >shows it and my lan connection. Thanks for the help!
>>
>> Windows automatically creates a 1394 network connection if the
>> computer has an IEEE 1394 (FireWire) port. If you don't use FireWire
>> for networking, just ignore the connection.
>>
>> The LAN connection is for the computer's Ethernet port.
>
>So then I guess then that the LAN should show up in that window and if it
>does NOT it means there is no NIC installed? Or does it just mean the
>computer isn't yet configured for a LAN?
>Not sure of the next troubleshooting steps to take on this... Thanks.
If Mom's computer has an Ethernet adapter (NIC) installed, there
should be a LAN connection in that window.
Go to Device Manager (Start | Run | devmgmt.msc), click the "+" sign
next to "Network adapters", and see if there's an Ethernet adapter.
If it's present but there's a red X or an exclamation point on its
icon, there's a problem with the device. In that case, uninstall and
reinstall it:
1. Right-click the Ethernet adapter.
2. Click Uninstall.
3. Click Action in the menu bar at the top of the window.
4. Click "Scan for hardware changes".
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)
Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.
Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
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