Yesterday I was visiting sites looking for a theme for my computer. I did
NOT download anything. All of a sudden my computer froze. I rebooted and
ran my Spy Sweeper from Web Root. Come to find out A LOT of spyware and
cookies and unsolicited software was put onto my computer. I quarantined
everything and deleted them. I am still having the problem. I ran my
Norton Virus scan and no viruses were detected.

I can not load any program without my computer freezing up. When I click on
the task manager I find that 100% of my CPU is in use. Sometimes there are
several IExplorers are open when I didn't open them.

My computer usually freezes when I run IE, but it also froze when I ran my
Control Panel so I could look at any programs I might have to delete.

I don't know what to do. I can't seem to get out from under whatever has
happened. Just now I tried to load IE and I could, but I can't travel
around the Internet without freezing up. Also, I'm only running OE right
now and it seems to be doing fine.

Please help.
Thanks,
Linda

--



















When you get into a tight place and everything goes against you till it
seems you could not hold on a minute longer, never give up then for that is
just the place and time that the tide will turn.

Hi Linda :-)

Your continued problem indicates you may still have malware, adware or
parasites on your system still causing the problem. Try the following and
see if it helps:

In addition to running your updated anti-virus program, you should do the
following to be sure none of these are present on your system. Some
variants of malware can replicate themselves over and over if not removed
properly. Although you may have run the Spy Sweeper and Web Root, please
follow all instructions carefully to be sure your system is thoroughly
cleaned. Not all types of scumware removes have the same definitions:

Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Be sure to run CWShredder, Ad-aware and Spybot.
Also be sure to use the HijackThis. Please do not post your log to this
newsgroup, but to the SpywareInfo or the Aumha HiJackThis forums
http://forum.aumha.org/viewforum.php?f=30, to allow the experts there to
evaluate your log and advise you of the necessary steps to clean your
system.

CAUTION!!!!! Before you try to remove spyware using any of the programs
below, download a copy of LSPFIX from any of the following sites:
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html
(if your OS is Win2k or XP) The process of removing certain malware may kill
your internet connection. If this should occur, this program, LSPFIX, will
enable you to regain your connection.

Also, get a copy of WINSOCKXPFIX available at:
http://www.spychecker.com/program/winsockxpfix.html
and
WinsockXP Fix- WinXP
http://www.spychecker.com/program/winsockxpfix.html
Also, with instructions, at
http://www.iup.edu/house/resnet/winfix.shtm
also
From LavaSoft- all versions of Windows-
http://digital-solutions.co.uk/lavasoft/whndnfix.zip
also ....
(NOTE: It is reported that in XP SP2, the command netsh winsock reset
will fix this problem without the need for these programs.)

or ........

Winsock Fix Utility
http://www.dfwonline.net/files/WinsockFix.zip

Also.........

Courtesy of Jim Byrd -

Download Sysclean.com, from Trend Micro, here:
http://www.trendmicro.com/download/dcs.asp along with the latest pattern
file, here:
http://www.trendmicro.com/download/pattern.asp
Be sure to read the "How-to" info here:
http://www.trendmicro.com/ftp/products/tsc/readme.txt
You might also want to get Art's updater, SYS-UP.Zip, here for future
updating of these: http://home.epix.net/~artnpeg/.
(If you download and use the updater from the beginning, it will
automatically handle downloading the other files. Place them in a dedicated
folder after appropriate unzipping, and then run. This scan may take a long
time, as Sysclean is VERY extensive and thorough

and......

Additional information on how to protect your PC:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
More security tips at http://www.aumha.org/a/parasite.htm
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.htm

So how did I get infected in the first place?
http://boards.cexx.org/viewtopic.php...727df08e66ce0d
or
http://snipurl.com/980t


If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.

Hope this helps

Jan
Smiles are meant to be shared,
that's why they're so contagious.

Please reply to the newsgroup so others may benefit.
Replies are posted only to the newsgroup for the benefit or other readers.

How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm




> Yesterday I was visiting sites looking for a theme for my computer.
> I did NOT download anything. All of a sudden my computer froze. I
> rebooted and ran my Spy Sweeper from Web Root. Come to find out A
> LOT of spyware and cookies and unsolicited software was put onto my
> computer. I quarantined everything and deleted them. I am still
> having the problem. I ran my Norton Virus scan and no viruses were
> detected.
>
> I can not load any program without my computer freezing up. When I
> click on the task manager I find that 100% of my CPU is in use.
> Sometimes there are several IExplorers are open when I didn't open
> them.
>
> My computer usually freezes when I run IE, but it also froze when I
> ran my Control Panel so I could look at any programs I might have to
> delete.
>
> I don't know what to do. I can't seem to get out from under whatever
> has happened. Just now I tried to load IE and I could, but I can't
> travel around the Internet without freezing up. Also, I'm only
> running OE right now and it seems to be doing fine.
>
> Please help.
> Thanks,
> Linda