Marge
Thanks for sharing your experience with the group.
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Regards.
Gerry
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FCA
(E-Mail Removed)
Stourport, Worcs, England
Enquire, plan and execute.
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"Marge" <(E-Mail Removed)> wrote in message news:043501c3458a$18264330$(E-Mail Removed)...
> I searched here for an answer to a problem and came across
> a few hints. Ultimately I got an answer from Sony support
> and thought I would "share".
>
> My laptop's CPU was running at 100% capacity with SYSTEM
> responsible for the problem. I had installed Norton
> SystemWorks some time ago without thinking that the PC had
> come preloaded with PC-illin. The Sony tech support
> fellow pointed out that doubling up on virus protection
> can cause conflicts. A recent update to one or the other
> was probably the source of the problem.
>
> I uninstalled PC-illin -- voila! the CPU usage problem
> has disappeared.