I have 1 email address (POP3) that I want several people to access. So if a
person is away then another person can respond to the email sent (i.e
(E-Mail Removed) rather than a specific email address - (E-Mail Removed)). Currently
I have the address set for several users accessing their specific Outlook
file but it creates confusion because nobody knows if another person
responded to the email. I am leaving the messages on the email server but
would like to have an email request be removed once someone has responded to
it. Any suggestions would be grealty appreciated!

Rob <(E-Mail Removed)> wrote:

> I have 1 email address (POP3) that I want several people to access.
> So if a person is away then another person can respond to the email
> sent (i.e (E-Mail Removed) rather than a specific email address -
> (E-Mail Removed)). Currently I have the address set for several users
> accessing their specific Outlook file but it creates confusion
> because nobody knows if another person responded to the email. I am
> leaving the messages on the email server but would like to have an
> email request be removed once someone has responded to it. Any
> suggestions would be grealty appreciated!

Configure each Outlook to delete messages from the server when the Deleted
Items folder is emptied and then have people delete the items once they
respond, then empty the Deleted Items folder.
--
Brian Tillman [MVP-Outlook]

Brian

How can they tell if someone has or are working on the email?

Thansk for your help!

"Brian Tillman" wrote:

> Rob <(E-Mail Removed)> wrote:
>
> > I have 1 email address (POP3) that I want several people to access.
> > So if a person is away then another person can respond to the email
> > sent (i.e (E-Mail Removed) rather than a specific email address -
> > (E-Mail Removed)). Currently I have the address set for several users
> > accessing their specific Outlook file but it creates confusion
> > because nobody knows if another person responded to the email. I am
> > leaving the messages on the email server but would like to have an
> > email request be removed once someone has responded to it. Any
> > suggestions would be grealty appreciated!
>
> Configure each Outlook to delete messages from the server when the Deleted
> Items folder is emptied and then have people delete the items once they
> respond, then empty the Deleted Items folder.
> --
> Brian Tillman [MVP-Outlook]
>
>

Rob <(E-Mail Removed)> wrote:

> How can they tell if someone has or are working on the email?

Can't they talk to each other? I can't think of any way, given the
conditions you describe, that Outlook can be used to tell.
--
Brian Tillman [MVP-Outlook]