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1 client get licence error - all others ok

 
 
scott
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      9th Dec 2004
Hi,

- A user attempted a connection from a WIN2k client (machine1) to a 2000
terminal server using the terminal server client and got a black screen.

- Another user can connect ok from 2000 client and another ok from XP

- From "machine1" it tried the max MTU text i.e ping -f -f 1500 99.99.99.99
to find the max MTU unit. It was the same on all machines when pinging the
2000 tserver.

- I then install remote desktop on "machine1" and attempted a connection to
2000 tserver and a 2003 tserver

2000 gave me the following msg:
"the remote computer disconnected the session because of an error in the
licensing protocol. Please try contacting the remote computer again of
contact your server administrator."

2003 give the following msg:
"the remote session was disconnected because there are no terminal server
client access licences for the computer. Please contact your server
administrator.

NOTE: all other XP and 2000 machines connect to the 2000 and 2003 terminal
server using terminal server client and remote desktop with no problem.

NOTE: dont even get a chance to login as admin.

NOTE: tested with 3x 2000 tservers and 1x 2003 tserver.

Is there something i can do to "machine1" to sort this problem ?

Thanks for your time and any information.
Scott


 
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Vera Noest [MVP]
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      9th Dec 2004
Delete the locally stored license from the client.

187614 - Removing Terminal Server Licenses from an RDP Client
http://support.microsoft.com/?kbid=187614

--
Vera Noest
MCSE,CCEA, Microsoft MVP - Terminal Server
http://hem.fyristorg.com/vera/IT
*----------- Please reply in newsgroup -------------*

"scott" <(E-Mail Removed)> wrote on 09 dec 2004:

> Hi,
>
> - A user attempted a connection from a WIN2k client (machine1)
> to a 2000 terminal server using the terminal server client and
> got a black screen.
>
> - Another user can connect ok from 2000 client and another ok
> from XP
>
> - From "machine1" it tried the max MTU text i.e ping -f -f 1500
> 99.99.99.99 to find the max MTU unit. It was the same on all
> machines when pinging the 2000 tserver.
>
> - I then install remote desktop on "machine1" and attempted a
> connection to 2000 tserver and a 2003 tserver
>
> 2000 gave me the following msg:
> "the remote computer disconnected the session because of an
> error in the licensing protocol. Please try contacting the
> remote computer again of contact your server administrator."
>
> 2003 give the following msg:
> "the remote session was disconnected because there are no
> terminal server client access licences for the computer. Please
> contact your server administrator.
>
> NOTE: all other XP and 2000 machines connect to the 2000 and
> 2003 terminal server using terminal server client and remote
> desktop with no problem.
>
> NOTE: dont even get a chance to login as admin.
>
> NOTE: tested with 3x 2000 tservers and 1x 2003 tserver.
>
> Is there something i can do to "machine1" to sort this problem ?
>
> Thanks for your time and any information.
> Scott


 
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scott
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      9th Dec 2004
thanks for the reply, will give it a go.
Scott


 
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