"Receiving' reported error (0x800CCC90) : 'Your incoming (POP3) e-mail
server has reported an internal error. If you continue to receive this
message, contact your server administrator or Internet service provider
(ISP). Server responded: -ERR problem retrieving message.

Moved from Outlook 2000 to Outlook 2003 with the purchase of a new computer
and trying to set up the email accounts for myself and my wife with our ISP.
Set up my wife's account, and she's able to send and receive no problem.

I used the exact same setup routine on my account, and ran into "receive"
problems with the above error (I'm able to send emails, just not receive)
Read somewhere else last night that it may be a problem with my ISP not being
able to send & receive emails for 2 email addresses on the same account...not
sure how accurate that is though (especially since they provide 10 email
addresses with my service, and it was problem free with Outlook 2000. Anyone
know how to fix this problem?

My ISP is telling me that this is an Outlook problem, and not an ISP
problem. Just
very strange that my wife's account got setup problem free, and using the
same procedure, mine does not work.

Hello Don,
The error message specifies that its a bad password. This usually happens
when you upgrade your outlook, outlook fails to remember the password.

start>run>regedit>HKEY CURRENT USER>Software>Microsoft>Protected password
storage>right click on it and modify the binary to zero.
Follow the steps for HKEY LOCAL MACHINE.

Restart the computer .
Access the e-mail account and re-enter the password.

"Don George" wrote:

> "Receiving' reported error (0x800CCC90) : 'Your incoming (POP3) e-mail
> server has reported an internal error. If you continue to receive this
> message, contact your server administrator or Internet service provider
> (ISP). Server responded: -ERR problem retrieving message.
>
> Moved from Outlook 2000 to Outlook 2003 with the purchase of a new computer
> and trying to set up the email accounts for myself and my wife with our ISP.
> Set up my wife's account, and she's able to send and receive no problem.
>
> I used the exact same setup routine on my account, and ran into "receive"
> problems with the above error (I'm able to send emails, just not receive)
> Read somewhere else last night that it may be a problem with my ISP not being
> able to send & receive emails for 2 email addresses on the same account...not
> sure how accurate that is though (especially since they provide 10 email
> addresses with my service, and it was problem free with Outlook 2000. Anyone
> know how to fix this problem?
>
> My ISP is telling me that this is an Outlook problem, and not an ISP
> problem. Just
> very strange that my wife's account got setup problem free, and using the
> same procedure, mine does not work.
>