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0x800ccc78 - 554

 
 
Kate
Guest
Posts: n/a
 
      20th Feb 2010
Suddently I cannot send from Outlook 2007. I have Windows 7.

I receive the follwoing msg -
"xxx (AOL) - sending" reported error (0X800CCC78): "Cannot send the message.
Verify the e-mail adress in your account properties. The server responded:
554.5.7.1 <(E-Mail Removed)> sender address rejected: access denied"

I have checked the box re SMTP authentication. Outgoing server is 587
 
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Peter Foldes
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Posts: n/a
 
      20th Feb 2010
Kate

This post of yours has been posted all over the ms newsserver and you do not seem to
be happy with the answer that is given.

AGAIN and for the last time Kate. Error Code 554.5.7.1 is Spam control from your ISP
who put this restriction on your account.

Contact your ISP which is AOL to straighten out the issue

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Kate" <(E-Mail Removed)> wrote in message
newsCDFE12B-529D-448D-AD27-(E-Mail Removed)...
> Suddently I cannot send from Outlook 2007. I have Windows 7.
>
> I receive the follwoing msg -
> "xxx (AOL) - sending" reported error (0X800CCC78): "Cannot send the message.
> Verify the e-mail adress in your account properties. The server responded:
> 554.5.7.1 <(E-Mail Removed)> sender address rejected: access denied"
>
> I have checked the box re SMTP authentication. Outgoing server is 587


 
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nastyroxinc
Guest
Posts: n/a
 
      21st Feb 2010
Hello all.

I've just had the exact same happen to me last night - I'm on Outlook 2003.
I don't have my broadband provided by AOL though, I just use their free
webmail. I contacted AOL, who didn't want to know and said was a third party
software issue and I should contact Microsoft. I can still send mail when I
log onto the AOL webmail site...

Any suggestions?

"Peter Foldes" wrote:

> Kate
>
> This post of yours has been posted all over the ms newsserver and you do not seem to
> be happy with the answer that is given.
>
> AGAIN and for the last time Kate. Error Code 554.5.7.1 is Spam control from your ISP
> who put this restriction on your account.
>
> Contact your ISP which is AOL to straighten out the issue
>
> --
> Peter
>
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.
>
> "Kate" <(E-Mail Removed)> wrote in message
> newsCDFE12B-529D-448D-AD27-(E-Mail Removed)...
> > Suddently I cannot send from Outlook 2007. I have Windows 7.
> >
> > I receive the follwoing msg -
> > "xxx (AOL) - sending" reported error (0X800CCC78): "Cannot send the message.
> > Verify the e-mail adress in your account properties. The server responded:
> > 554.5.7.1 <(E-Mail Removed)> sender address rejected: access denied"
> >
> > I have checked the box re SMTP authentication. Outgoing server is 587

>
> .
>

 
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Sally
Guest
Posts: n/a
 
      22nd Feb 2010
Kate

it def is an AOL problem - it happened to me and my husband on separate pcs
last night. He uses XP and I use vista so it can't be that side. I've done
lots of googling and AOL DID change something at the start of Feb. It is to
do with not automatically storing sent messages. however, i can't find a fix,
just lots of posts like yours. ms aren't the answer here - it is def AOL.

"Kate" wrote:

> Suddently I cannot send from Outlook 2007. I have Windows 7.
>
> I receive the follwoing msg -
> "xxx (AOL) - sending" reported error (0X800CCC78): "Cannot send the message.
> Verify the e-mail adress in your account properties. The server responded:
> 554.5.7.1 <(E-Mail Removed)> sender address rejected: access denied"
>
> I have checked the box re SMTP authentication. Outgoing server is 587

 
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Brian Tillman [MVP-Outlook]
Guest
Posts: n/a
 
      23rd Feb 2010
"nastyroxinc" <(E-Mail Removed)> wrote in message
news:A9584FAC-A33E-49FC-8FA5-(E-Mail Removed)...

> I contacted AOL, who didn't want to know and said was a third party
> software issue


They're lying to you.
--
Brian Tillman [MVP-Outlook]

 
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John
Guest
Posts: n/a
 
      26th Mar 2010
I am also getting this message using Windows 7. I do not get it using my
other laptop, which has Windows Vista. Both are using Outlook 2007, and both
are using the same email account and credentials.

This is on the client side, not on the server. The serve works fine if
accessed from Outlook on vista.




"Sally" wrote:

> Kate
>
> it def is an AOL problem - it happened to me and my husband on separate pcs
> last night. He uses XP and I use vista so it can't be that side. I've done
> lots of googling and AOL DID change something at the start of Feb. It is to
> do with not automatically storing sent messages. however, i can't find a fix,
> just lots of posts like yours. ms aren't the answer here - it is def AOL.
>
> "Kate" wrote:
>
> > Suddently I cannot send from Outlook 2007. I have Windows 7.
> >
> > I receive the follwoing msg -
> > "xxx (AOL) - sending" reported error (0X800CCC78): "Cannot send the message.
> > Verify the e-mail adress in your account properties. The server responded:
> > 554.5.7.1 <(E-Mail Removed)> sender address rejected: access denied"
> >
> > I have checked the box re SMTP authentication. Outgoing server is 587

 
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