I am using Windows Vista with Windows Mail and logged in this morning and
clicked send/receive and it came up with this message:

An unknown error has occurred. Account: 'Chris @ Home', Server:
'mail.btinternet.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error
Number: 0x80004005

How can I get rid of it? I have uninstalled Nortons Internet Security and it
still happens. Please help.

Thanks

The 0x80004005 error is usually a result of a corrupted message
structure on the server.
In your browser go to your provider's webmail portal and log in.
Then clean out all the folders in your webmail. If you want to save
any messages, create a new folder and move those messages to the
new folder. Empty the spam and thrash folders also. Close webmail,
then try Windows Mail again.

Gary VanderMolen, Microsoft MVP (Mail)
------------------------------------------------------

"Chris22" wrote in message news:2DE0AF2A-F56F-4090-BC17-(E-Mail Removed)...

I am using Windows Vista with Windows Mail and logged in this morning and
clicked send/receive and it came up with this message:

An unknown error has occurred. Account: 'Chris @ Home', Server:
'mail.btinternet.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error
Number: 0x80004005

How can I get rid of it? I have uninstalled Nortons Internet Security and it
still happens. Please help.

Thanks

I too am having problems lately with sending emails. I am getting similar
error messages. What is going on? How do I correct?

"Chris22" wrote:

> I am using Windows Vista with Windows Mail and logged in this morning and
> clicked send/receive and it came up with this message:
>
> An unknown error has occurred. Account: 'Chris @ Home', Server:
> 'mail.btinternet.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error
> Number: 0x80004005
>
> How can I get rid of it? I have uninstalled Nortons Internet Security and it
> still happens. Please help.
>
> Thanks

I have done what you said and although the email send/receives, it doesn't download any messages so I sent a test message and suddenly it doesn't work again.

What could it be?

It is the same with my emails. I cannot get rid of one to British Gas and now
every message I send goes into outbox instead of being sent. I have had 2
sessions with BT Broadband help service and been to 2 E.T. shops but no-one
can get rid of this message. Please help.
WMW


"Chris22" wrote:

> I am using Windows Vista with Windows Mail and logged in this morning and
> clicked send/receive and it came up with this message:
>
> An unknown error has occurred. Account: 'Chris @ Home', Server:
> 'mail.btinternet.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error
> Number: 0x80004005
>
> How can I get rid of it? I have uninstalled Nortons Internet Security and it
> still happens. Please help.
>
> Thanks

I'm getting this message when I hit 'send/receive'. Not sure why it is
happening, never happened before. I am unable to send or receive any emails.
Please help!

"The connection to the server has failed. Account: 'mail.blueboxgrid.com',
Server: 'mail.blueboxgrid.com', Protocol: POP3, Port: 110, Secure(SSL): No,
Socket Error: 10060, Error Number: 0x800CCC0E"

"Gary VanderMolen" wrote:

> The 0x80004005 error is usually a result of a corrupted message
> structure on the server.
> In your browser go to your provider's webmail portal and log in.
> Then clean out all the folders in your webmail. If you want to save
> any messages, create a new folder and move those messages to the
> new folder. Empty the spam and thrash folders also. Close webmail,
> then try Windows Mail again.
>
> Gary VanderMolen, Microsoft MVP (Mail)
> ------------------------------------------------------
>
> "Chris22" wrote in message news:2DE0AF2A-F56F-4090-BC17-(E-Mail Removed)...
>
> I am using Windows Vista with Windows Mail and logged in this morning and
> clicked send/receive and it came up with this message:
>
> An unknown error has occurred. Account: 'Chris @ Home', Server:
> 'mail.btinternet.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error
> Number: 0x80004005
>
> How can I get rid of it? I have uninstalled Nortons Internet Security and it
> still happens. Please help.
>
> Thanks
>
>
> .
>

So did you try the fix I suggested?

Gary VanderMolen, Microsoft MVP (Mail)
------------------------------------------------------

"djaskot23" wrote in message news:CF32D23B-46FE-42AD-A1E0-(E-Mail Removed)...

I'm getting this message when I hit 'send/receive'. Not sure why it is
happening, never happened before. I am unable to send or receive any emails.
Please help!

"The connection to the server has failed. Account: 'mail.blueboxgrid.com',
Server: 'mail.blueboxgrid.com', Protocol: POP3, Port: 110, Secure(SSL): No,
Socket Error: 10060, Error Number: 0x800CCC0E"

"Gary VanderMolen" wrote:

> The 0x80004005 error is usually a result of a corrupted message
> structure on the server.
> In your browser go to your provider's webmail portal and log in.
> Then clean out all the folders in your webmail. If you want to save
> any messages, create a new folder and move those messages to the
> new folder. Empty the spam and thrash folders also. Close webmail,
> then try Windows Mail again.
>
> Gary VanderMolen, Microsoft MVP (Mail)
> ------------------------------------------------------
>
> "Chris22" wrote in message news:2DE0AF2A-F56F-4090-BC17-(E-Mail Removed)...
>
> I am using Windows Vista with Windows Mail and logged in this morning and
> clicked send/receive and it came up with this message:
>
> An unknown error has occurred. Account: 'Chris @ Home', Server:
> 'mail.btinternet.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error
> Number: 0x80004005
>
> How can I get rid of it? I have uninstalled Nortons Internet Security and it
> still happens. Please help.
>
> Thanks
>
>
> .
>

Did you try the fix I suggested?

Gary VanderMolen, Microsoft MVP (Mail)
------------------------------------------------------

"Mary Winters" wrote in message news91601F6-1B04-4C53-8343-(E-Mail Removed)...

It is the same with my emails. I cannot get rid of one to British Gas and now
every message I send goes into outbox instead of being sent. I have had 2
sessions with BT Broadband help service and been to 2 E.T. shops but no-one
can get rid of this message. Please help.
WMW


"Chris22" wrote:

> I am using Windows Vista with Windows Mail and logged in this morning and
> clicked send/receive and it came up with this message:
>
> An unknown error has occurred. Account: 'Chris @ Home', Server:
> 'mail.btinternet.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error
> Number: 0x80004005
>
> How can I get rid of it? I have uninstalled Nortons Internet Security and it
> still happens. Please help.
>
> Thanks

After uninstalling Norton, you need to completely remove your mail account and then close and reopen WinMail and set it up again. Norton screws up the account settings and that will fix them.

steve

"Chris22" <(E-Mail Removed)/> wrote in message news:(E-Mail Removed)...
>I have done what you said and although the email send/receives, it doesn't download any messages so I sent a test message and suddenly it doesn't work again.
>
> What could it be?
>
>