Good Luck with it - Symantec offers a removal tool that mostly gets
rid of remnants of their Norton product line. McAfee used to have a
Uninstaller/Cleanup tool but I haven't seen it on their site in a while.
You probably need a comprehensive system cleanup, but sometimes
that is very time consuming. There is always a rollover point where it's
easier to backup data ( Carefully ) and do a fresh install. I don't like
recommending that but after ____ hours twiddling around with a PC
it becomes the best solution.
"Junevg" <(E-Mail Removed)> wrote in message
news:3F93D27F-D556-48E6-B7E7-(E-Mail Removed)...
> I'll try that.
> No, I have had both in the past but now I'm running the free AVG. Even
> that
> is having trouble running updates. I've reinstalled it a couple of times
> over the last few days as well. I agree, things aren't looking good.
>
> "R. McCarty" wrote:
>
>> That's not a positive sign. I would start by going to:
>> Update.Microsoft.Com
>> follow the steps to use the latest version and begin your updating
>> there. You'll also want to use the latest Sun Java and possibly the
>> latest Adobe Shockwave & Flash players. Your problems could
>> also be related to what's installed on the computer. You wouldn't
>> by any chance be using ANYTHING McAfee or Norton ?
>>
>> "Junevg" <(E-Mail Removed)> wrote in message
>> news:19AC7A7F-650D-4E4C-B603-(E-Mail Removed)...
>> >I understand. That's some of what I've been trying to do. Not all
>> >updates
>> > have been successful. For instance, I just tried to install the latest
>> > version of Windows Installer. It downloaded to my desktop but when I
>> > try
>> > to
>> > run it I get an error that says it is not a valid Win32 application
>> >
>> > "R. McCarty" wrote:
>> >
>> >> Was a starting point. At this point the best advice might be to check
>> >> that the system is fully updated, both drivers and application
>> >> updates.
>> >> Without knowing things like what applications are installed or what
>> >> your hardware platform is it's difficult to give you focused help.
>> >>
>> >> "Junevg" <(E-Mail Removed)> wrote in message
>> >> news:9C2162E8-DB42-41EF-BAEF-(E-Mail Removed)...
>> >> > One of the support agents had me do a cleanup but that didn't help.
>> >> >
>> >> > "R. McCarty" wrote:
>> >> >
>> >> >> Failure to install/run different products would indicate more of a
>> >> >> System/Hardware issue than just simple software incompatibility.
>> >> >> Also doing a remove/install on Dot net framework isn't going to
>> >> >> help. Since you've done so many Dot Net changes you might try
>> >> >> a Cleanup tool for Dot Net. Uninstall the Framework, run the
>> >> >> tool, reinstall Dot Net then install one of the tax packages and
>> >> >> try again.
>> >> >> http://blogs.msdn.com/astebner/archi...08/406671.aspx
>> >> >>
>> >> >>
>> >> >> "Junevg" <(E-Mail Removed)> wrote in message
>> >> >> news:34BF9A81-40AE-4C4A-B29A-(E-Mail Removed)...
>> >> >> > I'm having problems installing both tax software. I've tried
>> >> >> > both
>> >> >> > Turbotax
>> >> >> > and Taxcut. With Turbotax, I get the error that setup.exe must
>> >> >> > shut
>> >> >> > down.
>> >> >> > With Taxcut I get 0x7c80cf6d memory cannot be read. Any
>> >> >> > suggestions?
>> >> >> > I've
>> >> >> > already tried disabling all start up items. I unistalled and
>> >> >> > reinstalled
>> >> >> > .net framwork 2.0 numerous times.
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>
>>
>>
>>
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